How do I check my SRD status online?

Go to srd.sassa.gov.za/sc19/status, enter your ID and cellphone, and submit to see each month’s status.

Can I check SRD status on WhatsApp?

No. WhatsApp 082 054 0016 and GCIS 0600 123 456 are info‑only channels. Use the website for the actual status result.

When are SRD payments made?

Usually batched around the 25th to month‑end on business days. No weekends/public holidays. Funds reflect 2–3 business days later.

What does Approved – No Pay Date mean?

You’re approved but a payout date hasn’t been scheduled yet. It typically appears during the payment window. Check again later.

SASSA SRD R370 Status Check (2025) - How to Check & Fix Delays

Updated on 24 September 2025

Check My SRD Status Now

How to Check (Step-by-Step)

Website

Go to srd.sassa.gov.za/sc19/status
Enter your ID and cellphone number and click submit
View monthly status: Pending / Approved / Declined

WhatsApp / GovChat (info‑only)

SASSA WhatsApp 082 054 0016 and the historic GCIS line 0600 123 456 can answer FAQs but do not show your official SRD status. Always use the website link above for your status result.

USSD/SMS

USSD is not available for SRD status. Always use srd.sassa.gov.za/sc19/status.

What Your Status Means

Pending: SASSA is still verifying your details. Check again after a few days.
Approved: You’re approved for that month. Payment will follow in the payment window.
Declined: Not approved for that month. Read the reason and consider an appeal.
Approved - No Pay Date: You’re approved but payout is not yet scheduled. It should reflect soon.

Troubleshooting

Approved but not paid: Payments are batched near month‑end; funds can take 2–3 business days to reflect.
Declined: Income above R624, UIF/NSFAS flagged, or identity mismatch. Fix details then appeal.
Re‑application requested: Reconfirm details on the SRD website to avoid delays.

Sources

Banking Details & Payments

Using a personal bank account is fastest. Changing banks may delay payment by a cycle. Learn more here: SRD Banking Details.

Appeals Process

If declined, you can appeal via the Independent Tribunal for Social Assistance. Submit within 90 days. Start here: srd.sassa.gov.za/appeals. Steps here: SRD Appeals Guide.

Payment Window

SRD payments are usually processed toward the end of the month (typically around the 25th to month‑end). SASSA does not pay on weekends/public holidays. Your exact pay date appears on your status page. See monthly windows here: SRD Payment Dates.

FAQ

How do I check SRD status online?: Use the status link: srd.sassa.gov.za/sc19/status or WhatsApp 082 054 0016. You’ll need your ID and the cellphone used to apply.
“350 status check balance” - how do I see money due?: Check monthly approvals on the website. Approved months not yet paid will be paid out; amounts are fixed at R370 per approved month.
Why is my SRD delayed?: Verification and batching. Ensure your bank details are correct and be patient during the 25–30th window.
Do I need to reapply every month?: No. Applications stay active, but you must keep details updated. Eligibility is checked monthly.

Need official help? Call 0800 60 10 11 or email GrantEnquiries@sassa.gov.za. Official site: www.sassa.gov.za. Social media: Facebook (SASSA News), X (@OfficialSASSA), TikTok (@officialsassanews), WhatsApp (SASSA_Official), YouTube (South African Social Security Agency), Instagram (sassa10_za).

Disclaimer: We are not associated with SASSA in any way. We provide independent information to help you. For official info visit www.sassa.gov.za or call the toll-free line 0800 60 10 11 or email GrantEnquiries@sassa.gov.za.

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