SRD Appeal (2025)
Updated on 24 September 2025
When can you appeal?
Appeal within 90 days of a decline. You can appeal each declined month separately.
Common decline reasons
- Income above R624 detected in bank data
- Receiving another grant, UIF, or NSFAS
- Identity mismatch or data errors
How to appeal (online)
- Open the SRD site: srd.sassa.gov.za
- Go to Appeals/Independent Tribunal section
- Enter your ID and phone, select the month, state your reason
- Upload supporting proof (e.g., bank statement showing no income)
- Submit and note your reference
After you appeal
- Decisions can take a few weeks. If successful, unpaid months are back-paid.
- Keep your contact and bank details updated to avoid further delays.
Need banking help? Change Banking Details
Note: WhatsApp 082 054 0016 is an information channel only (no status results). For phone help, call the toll‑free SASSA line at 0800 60 10 11.
Disclaimer: We are not associated with SASSA in any way. We provide independent information to help you. For official info visit www.sassa.gov.za or call the toll-free line 0800 60 10 11 or email GrantEnquiries@sassa.gov.za.
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