SRD Banking Details (2025)

Using your own bank account is the fastest way to receive SRD. Here’s how to add or change your bank details.

Change banking details (online)

1. Go to srd.sassa.gov.za
2. Select “Change Banking Details”
3. Enter your ID and confirm via OTP
4. Submit your bank account (must be in your own name)

Payment options explained

• Bank account (recommended): Fastest and most reliable. Payments go directly to your personal account (in your name only). After SRD shows Paid, funds usually reflect within 2–3 business days.
• Cash Send: If offered, you’ll receive an SMS with a voucher to collect at participating retailers. Ensure your cellphone number is registered in your name and keep your phone on to receive the OTP and voucher codes.

How long does it take?

Allow about one payment cycle. If you changed mid-month, your payment may reflect in the next cycle.

Common issues

• Bounced payment: If the account is closed or mismatched, SASSA holds the funds until you update your bank details.
• Wrong name: Accounts must be in your name. Third-party accounts are rejected.
• No bank account: Use cash collection at retailers, or open a low-fee bank account to speed up payouts.

Security and tips

• Only update details on the official SRD website. Ignore links from strangers.
• Never share OTPs. SASSA will not ask you to read out a PIN.
• Use your own bank account. Third‑party accounts cause verification failures and delays.

Need to appeal a decline? Go here: SRD Appeals

Note: WhatsApp 082 054 0016 is an information channel only (no status results). For phone help, call the toll‑free SASSA line at 0800 60 10 11.