SRD R370 FAQ (2025)
Updated on 24 September 2025
- When are SRD payments processed each month?
- Usually between the 25th and month-end, excluding weekends/public holidays.
- How do I check my SRD status?
- Open the official status page here: srd.sassa.gov.za/sc19/status. WhatsApp 082 054 0016 is info‑only.
- Why was I declined for SRD?
- Most commonly due to income detected above R624, or UIF/NSFAS flagged. Appeal with proof if incorrect.
- How do I change my bank details?
- Update banking on the SRD site. It must be your own account. Allow one cycle for changes.
More help
For phone help, call the toll‑free SASSA line at 0800 60 10 11.
Disclaimer: We are not associated with SASSA in any way. We provide independent information to help you. For official info visit www.sassa.gov.za or call the toll-free line 0800 60 10 11 or email GrantEnquiries@sassa.gov.za.
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