Durban & eThekwini Power Outages
Durban, Umhlanga, Pinetown, Chatsworth, Phoenix, Tongaat, Verulam, Amanzimtoti. Current outages, how to report, and who to call.
When will the power be back in Durban (eThekwini)?
As of 08:45, 19 power outages are active.
To report a power outage, call eThekwini Electricity on 080 311 1111.
Restored in the last 72 hours (12)
Outages eThekwini confirmed restored recently. Full incident detail in the cards below.
- Ngcolosi(Restored)2h ago
- Mpola(Equipment Failure)2h ago
- Inanda(Equipment Failure)6h ago
- Amatikwe(Natural Events)7h ago
- Lower Manaza(Equipment Failure)8h ago
- Stonebridge(Equipment Failure)10h ago
- Clairwood(Equipment Failure)11h ago
- Esidweni(Equipment Failure)11h ago
- Shongweni Resources(Theft & Vandalism)12h ago
- Ntuzuma-E(Equipment Failure)12h ago
- Bothas Hill(Equipment Failure)12h ago
- Lovu(Equipment Failure)12h ago
Report a Power Outage in Durban / eThekwini
When the power goes off and it is not load shedding, report it to eThekwini Electricity so a technician can be dispatched. Have your street address and meter number ready before you call.
- Call: 080 311 1111
- WhatsApp: 076 791 2449
- Email: electricity.faults@durban.gov.za
- Online fault form: official fault report form
- Follow on X: @eThekwiniM
OurPower is an independent information site and is not affiliated with the eThekwini Metropolitan Municipality. Always confirm outage information with the official channels above.
Durban & eThekwini Power Outages by Area
Each area page shows the live status of every suburb in it, recent restorations and past faults.
Durban & eThekwini Suburbs
Each suburb page shows the current outage status and how to report a fault. We cover 590 suburbs.
About Power Outages in eThekwini
eThekwini Electricity is the utility responsible for distributing electricity across the eThekwini Metropolitan Municipality, which covers Durban, Umhlanga, Pinetown, Chatsworth, Phoenix, Tongaat, Verulam, Amanzimtoti and the surrounding areas. Bulk supply comes from Eskom, and eThekwini handles local distribution to homes and businesses.
Unplanned outages in Durban typically come from four sources:
- Cable theft and vandalism - copper theft is a recurring cause of multi-day outages, especially in industrial areas like Phoenix, New Germany and Mobeni.
- Storm damage - heavy summer storms along the KZN coast bring down overhead lines and trigger lightning faults at substations.
- Cable and equipment faults - ageing underground cables in older suburbs like Berea, Morningside and Glenwood fail without warning.
- Planned maintenance - announced ahead of time by eThekwini Electricity, usually in 6-10 hour windows.
These are different from national load shedding, which is driven by Eskom generation shortfalls and affects the whole country on a rotation.
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