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Tshwane Power Outages

Pretoria, Centurion, Mamelodi, Soshanguve, Mabopane, Hammanskraal. How to report, who to call, and the schedule for every suburb.

Live Tshwane outage tracking is coming soon.

For real-time Tshwane power outage status, call the City of Tshwane fault line on 012 358 9999 or follow @CityTshwane on X. Scroll down for the load shedding and load reduction schedule on every Tshwane suburb.

Report a Power Outage in Tshwane

When the power goes off and it is not load shedding or load reduction, report it to the City of Tshwane so a technician can be dispatched. Have your street address and account number ready before you contact them.

  • Call: 012 358 9999 (24/7 fault line)
  • Online: powerfailure.tshwane.gov.za
  • SMS: send the word power followed by your account number to 082 612 0333
  • Follow on X: @CityTshwane (look for #PowerAlert posts)

OurPower is an independent information site and is not affiliated with the City of Tshwane. Always confirm outage information with the official channels above.

Tshwane Suburbs - Load Shedding & Load Reduction Schedules

Each suburb page shows the current schedule (if any), the block, and municipality contacts. We cover 250+ areas across the Tshwane metro.

Browse all Tshwane suburbs ->

About Power Outages in Tshwane

The City of Tshwane Energy & Electricity Division is responsible for distributing electricity across the metro, which covers Pretoria, Centurion, Mamelodi, Soshanguve, Mabopane, Atteridgeville, Hammanskraal, Cullinan, Bronkhorstspruit, Ekangala and surrounding areas. Bulk supply comes from Eskom.

Unplanned outages in Tshwane typically come from:

  • Cable and equipment faults - cable theft and ageing infrastructure are common, especially in older suburbs and informal-settlement-adjacent feeders.
  • Planned maintenance - announced ahead of time on @CityTshwane and on the website.
  • Load reduction - applied during peak-demand periods to prevent transformer overload on strained feeders. Different from national load shedding.

These are different from national load shedding, which is driven by Eskom generation shortfalls and affects the whole country on a rotation.

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