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Water Outage in City of Cape Town, Cape Town

1 planned water shut-off scheduled for City of Cape Town
Next window: 10 Nov 2025, 06:00 - 27 May 2026, 15:00 - Planned Water maintenance
OurPower is an independent information site. We are not affiliated with the City of Cape Town. For official updates, call 0860 103 089.

Planned Water Maintenance in City of Cape Town

Planned Water maintenance
Infrastructure water mains maintenance
Part of Rondebosch The City’s Water and Sanitation Directorate has appointed a contractor to conduct a water pipeline replacement project in Stuart, Ian, Gambonia, Rusacre, Oban and Columbine, Kromboom and Milner Roads in Rondebosch which started on 10 November 2025 and which will continue until 27 May 2026. Construction will be undertaken using open trench installation, which may result in some noise, temporary traffic disruptions and general inconvenience during the course of the works. Normal working hours will be from 08:00 until 17:00, Monday to Friday. Work may also be carried out on weekends and public holidays. Prior notice will be provided when water supply disruptions will take place.
10 Nov 2025, 06:00 - 27 May 2026, 15:00
Store water for drinking and cooking before the shut-off window.

Report a Burst Pipe or Water Outage in City of Cape Town

Water off, visible burst, or low pressure in City of Cape Town? Log it with the City.

When Will Water Come Back in City of Cape Town?

Typical restoration windows for a water outage in City of Cape Town, depending on what caused it:

Burst water main
4-12 hours - repair plus the time to refill and re-pressurise the zone. Higher-lying streets take longest to come back.
Water off (mains affected)
4-8 hours is typical. Most City water outages in City of Cape Town are back within a working day.
Planned maintenance
Announced 1-3 days ahead with a 09:00-21:00 window. Store drinking water before the shut-off.
Reservoir drawdown
Pressure drops rather than full cuts. Usually recovers overnight when demand drops.

What to Do During a Water Outage in City of Cape Town

  • Store enough drinking water for 24 hours as soon as you hear of a planned shut-off.
  • When water comes back, run a tap for a minute to clear sediment before drinking.
  • If water is cloudy or discoloured, wait 10-15 min - this is usually air and flushed particles, not contamination.
  • Close stop-cocks to your geyser if pressure is erratic to avoid damage.
  • If the outage isn't listed above, call the City on 0860 103 089 to log it.

Frequently Asked Questions About Water Outages in City of Cape Town

Is there a water outage in City of Cape Town right now?

No active water outages are currently reported for City of Cape Town. If your water is off or pressure is low, call 0860 103 089 to log it.

How do I report a burst pipe or water outage in City of Cape Town?

Call the City of Cape Town on 0860 103 089 (24/7) or log it at eservices1.capetown.gov.za. For a burst, include the nearest corner and whether water is flowing onto the road. If it looks likely to flood, also call your local CID if you have one.

How long do water outages last in City of Cape Town?

Most unplanned water outages in City of Cape Town are restored within 4-12 hours - time for the repair plus refilling the zone. Large burst mains can take 12-24 hours. Planned maintenance is usually announced with a 09:00-21:00 window.

Is the tap water safe after a supply interruption?

Yes, unless the City issues an explicit boil-water notice. After a pipe repair the water may be briefly cloudy or discoloured - run a tap for a minute to clear sediment before drinking. Water quality in Cape Town meets SANS 241 standards.

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