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Power Outage in Alexandra Mall, Johannesburg

City Power confirmed
Power outage in Alexandra Mall on Tuesday, 6 October 2026 at 13:21
Last checked: 6m ago
Resident reports · community signal
Power off in Alexandra Mall? Tell neighbours so others know.

Power Outages Affecting Alexandra Mall1 active

Updated 6m ago
⚡ Active3h ago- Alexandra
An outage is affecting customers in River Park and Far East Bank from Alexandra Substation; operators will be dispatched to investigate.
River ParkFar East BankAlexandra
Recently Restored
✅ Restoredreported 7d ago• 145h 22m- Alexandra
Power supply is fully restored to customers in Rembrandt Park after a cable fault caused an outage yesterday.
River ParkLombardy EastRembrandt ParkFar East BankWest BankAlexandraTsutsumani Ext 7Tsutsumani Ext 8TsutsumaniTsutsumani Ext 09Tsutsumani Ext 10
Cause: Faulty cableETA: Sun, 04 Oct, 17:00source
Timeline (26 updates)
  1. Reported - Tue, 29 Sept, 11:07
    An emergency isolation is in effect at Alexandra Substation due to theft and vandalism, affecting customers in River Park, Lombardy East, Rembrandt Park, Far East Bank, West Bank, Tsutsumani Extension 07 to Extension 10, and 1st to 22nd Avenue between London Road Hofmeyer Street, with no estimated restoration time available.
    source
  2. Reported - Tue, 29 Sept, 11:27
    An unplanned power interruption at Alexandra Substation is affecting customers in Lombardy East, Rembrandt Park, Tsutsumani Extension 8, and Tsutsumani Extension 7 due to theft and vandalism.
    source
  3. Update - Tue, 29 Sept, 14:15
    An outage at Alexandra Substation, affecting Lombardy East, Rembrandt Park, Tsutsumani Extension 8, and Tsutsumani Extension 7, is due to theft and vandalism, and operators are on site assessing the damage.
    source
  4. Update - Wed, 30 Sept, 12:25
    The protection team is inspecting Alexandra Substation after theft and vandalism, affecting customers on various avenues, Lombardy East, Tsutsumani Extensions 7 to 10, Rembrandt Park, River Park, West Bank, and Far East Bank.
    source
  5. Update - Wed, 30 Sept, 12:59
    The team has started working on the transformer at Alexandra Substation and will proceed with repairs to other affected equipment, affecting customers from 1st to 22nd Avenue between London Road and Hofmeyer Street, Tsutsumani Extensions 7 to 10, Rembrandt Park, Lombardy East, River Park, West Bank, and Far East Bank.
    source
  6. Update - Wed, 30 Sept, 15:23
    Work on the isolated transformer is underway at Alexandra Substation following damaged equipment, affecting customers along 1st to 22nd Avenue, River Park, West Bank, Tsutsumani Extensions 09 and 10, Lombardy East, Far East Bank, Rembrandt Park, and Tsutsumani Extensions 07 and 08. Inclement weather may cause delays.
    source
  7. Restored - Wed, 30 Sept, 18:59
    The team is repairing an isolated transformer and a vandalized transformer at Alexandra Substation, with power anticipated to be fully restored tomorrow morning by 09h00.
    source
  8. Update - Wed, 30 Sept, 20:21
    Technicians are working on a transformer and other damaged equipment; repairs are underway for affected areas including Tsutsumani, Rembrandt Park, Lombardy East, River Park, West Bank, and Far East Bank.
    source
  9. Update - Wed, 30 Sept, 20:34
    Technicians are working on a transformer and other damaged equipment, with power supply anticipated to be restored tomorrow morning around 09h00.
    source
  10. Update - Thu, 01 Oct, 11:34
    Testing at Alexandra Substation, delayed due to flat batteries, has resumed with a generator, while repairs to an isolated transformer continue, affecting customers along 1st to 22nd Avenue between London Road and Hofmeyer Street, River Park, Far East Bank, West Bank, Lombardy East, Rembrandt Park, and Tsutsumani Extensions 07 to 10.
    source
  11. Update - Thu, 01 Oct, 11:56
    Testing was delayed due to flat batteries but has resumed with a generator, while repairs to the isolated transformer continue, affecting customers in River Park, Far East Bank, West Bank, Lombardy East, Rembrandt Park, and Tsutsumani Extensions 07 to 10.
    source
  12. Update - Thu, 01 Oct, 15:37
    Repairs and further testing continue at Alexandra Substation.
    source
  13. Update - Thu, 01 Oct, 20:20
    There is an outage update for Alexandra Substation.
    source
  14. Update - Thu, 01 Oct, 20:39
    Repairs have been completed at Alexandra Substation, and the team is conducting final tests before restoring Transformer 4.
    source
  15. Update - Thu, 01 Oct, 22:37
    An outage at Alexandra Substation is due to two damaged transformers, with one restored and repairs in progress on the second, affecting customers along 1st to 22nd Avenue between London Road and Hofmeyer Street, Tsutsumani, Extensions 07 to 10, Rembrandt Park, Lombardy East, River Park, West Bank and Far East Bank.
    source
  16. Update - Fri, 02 Oct, 11:03
    Repairs are progressing at Alexandra Substation; some customers in parts of 1st to 22nd Avenue, between London Road and Hofmeyer Street, River Park, Far East Bank, West Bank, Lombardy East, Rembrandt Park, Tsutsumani, and Extensions 07 to 10 remain without power due to additional repair requirements.
    source
  17. Update - Fri, 02 Oct, 14:15
    Approximately 50% of the power supply has been restored to customers in parts of 1st to 22nd Avenue between London Road and Hofmeyer Street, River Park, Far East Bank, West Bank, Lombardy East, Rembrandt Park, and Tsutsumani Extensions 07 to 10, with an estimated restoration time of Sunday evening, 04 October 2026.
    source
  18. Update - Fri, 02 Oct, 16:01
    Repair work at Alexandra Substation has been halted due to a protest, affecting power supply to customers in parts of 1st to 22nd Avenue between London Road and Hofmeyer Street, River Park, Far East Bank, West Bank, Lombardy East, Rembrandt Park, and Tsutsumani Extensions 07 to 10.
    source
  19. Update - Fri, 02 Oct, 20:35
    Repairs at Alexandra Substation have resumed after protest disruption.
    source
  20. Update - Sat, 03 Oct, 12:15
    Alexandra Substation has an outage update.
    source
  21. Update - Sun, 04 Oct, 08:50
    Power supply is partially restored at Alexandra Substation; however, two distributors tripped upon restoration, affecting customers in Lombardy East, Far East Bank, River Park, and Rembrandt Park.
    source
  22. Update - Sun, 04 Oct, 11:52
    Power supply is partially restored at Alexandra Substation, but two distributors tripped, affecting customers in Lombardy East, Far East Bank, River Park, and Rembrandt Park.
    source
  23. Update - Sun, 04 Oct, 15:15
    Power supply is restored to customers in Far East Bank and part of River Park, while repairs are underway for Lombardy East and Rembrandt Park.
    source
  24. Update - Sun, 04 Oct, 21:23
    The team is on site, and repairs are still underway in Lombardy East and Rembrandt Park.
    source
  25. Update - Mon, 05 Oct, 11:07
    Repairs have been completed at Alexandra Substation, and the team will conduct final tests after completing the task.
    source
  26. Restored - Mon, 05 Oct, 12:29
    Power supply is fully restored to customers in Rembrandt Park after a cable fault caused an outage yesterday.
    source
✅ Restoredreported 6d ago• 0m- Roodepoort
Power supply has been restored to customers in Florida North who are supplied by the Alexandra Switching Station, following an outage caused by moisture on the infrastructure.
Florida NorthAlexandra
Cause: Moisture on infrastructuresource
Source: @CityPowerJhbAuto-updated every 10 minutes

Other outages in this area

Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Alexandra Mall directly.

Johannesburg Power Outages Today3 active

Updated 6m ago
🔧 Investigating4h ago- Alexandra
The test branch team is on site locating a fault affecting customers in Bramley and Wynberg, following a power trip today.
BramleyWynbergGresswold
ETA: Tue, 06 Oct, 17:00source
Timeline (3 updates)
  1. Reported - Tue, 06 Oct, 12:38
    A power outage is affecting customers in Bramley and Wynberg, and a team is on site investigating the cause.
    source
  2. Reported - Tue, 06 Oct, 13:42
    Power tripped at Gresswold Substation, affecting customers in Bramley and Wynberg, and a test branch team has been requested to locate the fault.
    source
  3. Update - Tue, 06 Oct, 14:24
    The test branch team is on site locating a fault affecting customers in Bramley and Wynberg, following a power trip today.
    source
🔧 Investigating1d ago- Alexandra
The test branch team has been requested to assist with locating the fault affecting customers in Bramley Park, Raumarise Park, and Wynberg, with approximately 69% of the power supply already restored.
WynbergGresswoldRaumarais ParkBramley Park
Cause: Faulty cablesource
Timeline (11 updates)
  1. Reported - Mon, 05 Oct, 08:48
    An unplanned power interruption is affecting customers in Wynberg and Bramley, with operators en route to investigate the cause.
    source
  2. Reported - Mon, 05 Oct, 11:07
    Operators are currently on site investigating the cause of the outage affecting customers in Bramley and Wynberg.
    source
  3. Update - Mon, 05 Oct, 11:10
    Our team was unable to restore power to customers in Wynberg and Bramley due to additional faults, and the test branch team has been requested to locate the faults.
    source
  4. Reported - Mon, 05 Oct, 12:44
    Power tripped this morning at Gresswold Substation, affecting customers in Bramley and Wynberg, and the test branch team is on site locating the faults.
    source
  5. Update - Mon, 05 Oct, 14:48
    The test branch team is on site locating faults affecting customers in Bramley and Wynberg after a power trip this morning.
    source
  6. Reported - Mon, 05 Oct, 19:27
    An outage at Gresswold Substation is affecting customers in Raumarais Park, Bramley Park, and Wynberg, with the team investigating the cause.
    source
  7. Reported - Mon, 05 Oct, 19:31
    An outage at Gresswold Substation, caused by a cable fault, is affecting customers in Bramley and Wynberg after power tripped early today.
    source
  8. Update - Tue, 06 Oct, 00:00
    69% of the power supply has been restored to customers in Raumarais Park, Bramley Park, and Wynberg, with remaining areas without power due to access issues.
    source
  9. Restored - Tue, 06 Oct, 02:35
    Power supply has been fully restored to customers in Bramley and Wynberg after a cable fault caused an outage yesterday.
    source
  10. Update - Tue, 06 Oct, 10:02
    Operators are on site investigating an outage at Gresswold Substation affecting customers in Bramley Park, Raumarais Park, and Wynberg, with approximately 69% of the power supply already restored.
    source
  11. Update - Tue, 06 Oct, 12:36
    The test branch team has been requested to assist with locating the fault affecting customers in Bramley Park, Raumarise Park, and Wynberg, with approximately 69% of the power supply already restored.
    source
🔧 Investigating20h ago- Alexandra
Marlboro Substation update.
Marlboro
Timeline (2 updates)
  1. Update - Mon, 05 Oct, 20:18
    Marlboro Substation update.
    source
  2. Update - Mon, 05 Oct, 20:23
    Marlboro Substation update.
    source
Source: @CityPowerJhbAuto-updated every 10 minutes

Report a Power Outage in Alexandra Mall

Is your power off in Alexandra Mall? Report it to City Power so they can dispatch a team.

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When Will Electricity Come Back in Alexandra Mall?

How long a power outage in Alexandra Mall takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.

Unplanned fault
Most outages in Alexandra Mall fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
Cable theft
12-48 hours to repair, especially if specialised equipment is needed.
Planned work
City Power notifies Alexandra Mall residents in advance. Usually 6-10 hours during the day.

Power Outage History for Alexandra Mall (Last 90 Days)

City Power reported 10 outages affecting Alexandra Mall in the last 90 days. Most faults traced back to the Alexandra Substation substation (9 of 10). The most common cause was mini-substation installation.

DateTime to restorationSubstationCauseAlso affected
22 Sept 20261.7hAlexandra Substation--
20 Sept 20261.6dAlexandra Substationcable faultLombardy East
18 Sept 20261.1dAlexandra Substationfaulty pole-mounted transformers-
15 Sept 2026-Alexandra Substation--
10 Sept 2026-Alexandra Substation-Tsutsumani
09 Sept 20262.6hAlexandra Substation-East Bank
09 Sept 20262.8hAlexandra Substation-Tsutsumani
09 Sept 2026--illegal connectionsJohannesburg
09 Sept 2026-Alexandra Substationmini-substation installation-
08 Sept 2026-Alexandra Substationmini-substation installationRiver Park

Time to restoration is measured from when the outage was first reported, not from when it began.

See the full Johannesburg power outage history →

What to Do During a Power Outage in Alexandra Mall

Quick checklist to follow while waiting for City Power to restore power in Alexandra Mall.

  • Switch off appliances at the wall to prevent damage from power surges when electricity returns.
  • Leave one light switched on so you know when power is restored.
  • Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
  • Use battery-powered lights instead of candles to reduce fire risk.
  • Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.

Frequently Asked Questions About Power Outages in Alexandra Mall

Is there a power outage in Alexandra Mall right now?

Yes, there is currently a power outage reported in Alexandra Mall, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.

How do I report a power outage in Alexandra Mall?

Call City Power on 0114907484 / 0860562874 to report a power outage in Alexandra Mall. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.

How long do power outages last in Alexandra Mall?

Most unplanned power outages in Alexandra Mall are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.

When will the electricity be back on in Alexandra Mall?

For the active outage affecting electricity in Alexandra Mall, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Alexandra Mall restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.

Is it load shedding or a power outage in Alexandra Mall?

If your power is off outside the load shedding schedule, Alexandra Mall is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Alexandra Mall load shedding schedule

What number do I call for City Power in Alexandra Mall?

Call City Power on 0114907484 / 0860562874 for power outages in Alexandra Mall. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.

OurPower is an independent live tracker. We are not affiliated with City Power or the City of Johannesburg. This page reads public information that City Power publishes and translates it into plain language. For official updates, contact City Power on 0114907484 / 0860562874 or citypower.co.za.

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