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Power Outage in Alexandra Mall, Johannesburg

City Power confirmed
Power outage in Alexandra Mall on Monday, 6 July 2026 at 14:09
Last checked: 7m ago
Resident reports · community signal
Power off in Alexandra Mall? Tell neighbours so others know.

Power Outages Affecting Alexandra Mall1 active

Updated 7m ago
⚡ Active17h ago- Alexandra
The Alexandra SDC is currently addressing 228 open calls.
Alexandra
Recently Restored
✅ Restoredreported 3d ago• 0m- Alexandra
Power supply is fully restored to customers along 16th to 18th Avenue, between Hofmeyer Street and Roosevelt Street, after an outage caused by a faulty pole-mounted transformer.
Alexandra
Cause: Faulty transformer / mini-subsource
✅ Restoredreported 3d ago• 0m- Alexandra
Power supply has been fully restored to customers along 15th Avenue, between Selborne Street and Roosevelt Street, after an outage caused by a faulty pole-mounted transformer.
Alexandra
Cause: Faulty transformer / mini-subsource
✅ Restoredreported 3d ago• 0m- Alexandra
Full power supply has been restored to customers from 14th to 16th Avenue, between London Road and Roosevelt Street, after an outage caused by a faulty pole-mounted transformer.
Alexandra
Cause: Faulty transformer / mini-subsource
✅ Restoredreported 5d ago• 24h 25m- Alexandra
Power supply has been fully restored to customers in River Park and surrounding areas following a cable fault.
River ParkAlexandra
Cause: Faulty cablesource
Timeline (2 updates)
  1. Update - Wed, 01 Jul, 18:29
    The fault has been located at Alexandra Substation's River Park Distributor affecting customers in River Park, but repairs will commence tomorrow due to unforeseen circumstances.
    source
  2. Restored - Thu, 02 Jul, 18:53
    Power supply has been fully restored to customers in River Park and surrounding areas following a cable fault.
    source
✅ Restoredreported 8d ago• 97h 44m- Alexandra
Power supply is fully restored to customers in Lombardy East via the Milton London Distributor at Alexandra Substation, following a faulty medium-voltage cable.
Alexandra
Cause: Faulty cablesource
Timeline (10 updates)
  1. Reported - Sun, 28 Jun, 09:27
    An outage affecting customers in Lombardy East and possible surrounding areas is being investigated after the Milton London distributor at Alexandra Substation tripped.
    source
  2. Update - Sun, 28 Jun, 13:12
    Operators are currently on site in Lombardy East, investigating the cause of the outage.
    source
  3. Update - Sun, 28 Jun, 14:52
    This is a general outage update for Alexandra SDC.
    source
  4. Update - Mon, 29 Jun, 13:02
    A cable fault affecting customers in Lombardy East has been located by the test branch team at Alexandra Substation, with power supply remaining at 60% restored until repairs are complete.
    source
  5. Update - Tue, 30 Jun, 10:14
    A contractor has been allocated to repair a cable fault affecting Lombardy East from Alexandra Substation, but repairs are delayed due to ongoing marches, with power supply remaining 60% restored.
    source
  6. Update - Wed, 01 Jul, 08:24
    A contractor is en route to repair cable faults affecting supply to customers in Lombardy East.
    source
  7. Update - Wed, 01 Jul, 18:25
    60% of the power supply has been restored to customers in Lombardy East, with repairs underway for the remaining percentage.
    source
  8. Update - Wed, 01 Jul, 20:16
    60% of the power supply has been restored to customers in Lombardy East, with repairs complete and testing underway for the remaining percentage.
    source
  9. Update - Thu, 02 Jul, 11:03
    Operators are conducting final tests at Alexandra Substation's Milton London Distributor, where a faulty medium-voltage cable is affecting customers in Lombardy East, with supply remaining at 60% until work is complete.
    source
  10. Restored - Thu, 02 Jul, 11:10
    Power supply is fully restored to customers in Lombardy East via the Milton London Distributor at Alexandra Substation, following a faulty medium-voltage cable.
    source
Earlier This Week (no recent update)
⏸ No recent updatereported 5d ago• 47h 34m (no follow-up)- Midrand
Power supply has been restored up to 95%, with the remaining 5% affecting UNISA due to a cable fault between mini substation 00359 and the UNISA switching station.
Halfway GardensAlexandra
Cause: Faulty cablesource
Timeline (10 updates)
  1. Update - Wed, 01 Jul, 19:53
    The team has restored 88% of the power supply at Staugh Voster Switching Station; four load centers in Halfway House extension 41 will remain off until the fault is located and repaired.
    source
  2. Update - Thu, 02 Jul, 06:32
    Our team has restored up to 88% of the power supply to customers in Halfway House Extension 41 and parts of Halfway Gardens after power tripped due to a double fault.
    source
  3. Update - Thu, 02 Jul, 10:01
    88% of power has been restored to customers in Halfway House Extension 41, with a double fault affecting the remaining 12% in Unisa, Jasper Hill complex, and MSD on 16th Road. Materials are being sourced for repairs.
    source
  4. Update - Thu, 02 Jul, 15:22
    88% of power has been restored to customers in Halfway House after a double fault tripped the power supply, with the remaining 12% affecting Unisa, Jasper Hill complex, and MSD on 16th Road. Further repairs will resume tomorrow morning due to access issues.
    source
  5. Update - Fri, 03 Jul, 05:45
    Our team has restored 88% of power to customers in Halfway House after a double fault, with the remaining 12% affecting Unisa, Jasper Hill complex, and MSD on 16th Road.
    source
  6. Update - Fri, 03 Jul, 11:19
    Repairs are currently underway at Staugh Voster Switching Station, with 88% of power restored to Halfway House. The remaining 12% affecting Unisa, Jasper Hill complex, and MSD on 16th Road is due to a double fault, with full restoration anticipated by 18h00.
    source
  7. Update - Fri, 03 Jul, 14:07
    Repairs are currently underway at Staugh Voster Switching Station, with full restoration anticipated by 18h00 for customers in Halfway House.
    source
  8. Update - Fri, 03 Jul, 15:39
    Repairs are still underway at Staugh Voster Switching Station, with 88% of power restored to Halfway House, and a double fault affecting Unisa, Jasper Hill complex, and MSD on 16th Road, with a revised estimated restoration time of 20:00 tonight.
    source
  9. Update - Fri, 03 Jul, 17:44
    The team remains on site at Staugh Voster Switching Station where a cable is clear, but Unisa, Jasper Hill complex, and MSD on 16th Road remain off due to multiple faults.
    source
  10. Update - Fri, 03 Jul, 19:27
    Power supply has been restored up to 95%, with the remaining 5% affecting UNISA due to a cable fault between mini substation 00359 and the UNISA switching station.
    source
⏸ No recent updatereported 6d ago- Alexandra
Meter audits are being conducted to verify vending thresholds in Extension 7 before mini-substation repairs can commence, with possible delays due to ongoing marches.
East BankFar East BankAlexandra
Source: @CityPowerJhbAuto-updated every 10 minutes

Report a Power Outage in Alexandra Mall

Is your power off in Alexandra Mall? Report it to City Power so they can dispatch a team.

Tired of finding out the hard way? Get notified when there's a power outage in Alexandra Mall.

When Will Electricity Come Back in Alexandra Mall?

How long a power outage in Alexandra Mall takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.

Unplanned fault
Most outages in Alexandra Mall fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
Cable theft
12-48 hours to repair, especially if specialised equipment is needed.
Planned work
City Power notifies Alexandra Mall residents in advance. Usually 6-10 hours during the day.

Power Outage History for Alexandra Mall (Last 90 Days)

City Power reported 10 outages affecting Alexandra Mall in the last 90 days, totalling 134.3 hours without power. Average restoration time was 26.9 hours. Most faults traced back to the Alexandra Substation substation (9 of 10). The most common cause was cable fault.

DateDurationSubstationCauseAlso affected
29 Jun 2026-Alexandra Substationcable faultRiver Park
26 Jun 2026----
25 Jun 202632mAlexandra SubstationoverloadEast Bank, Far East Bank
25 Jun 2026-Alexandra Substationdouble faultFar East Bank, Tsutsumani, East Bank
24 Jun 2026-Alexandra Substationcable faultTsutsumani, Far East Bank, East Bank
23 Jun 202646mAlexandra Substationsnapped overhead lines-
22 Jun 2026-Alexandra Substationsnapped overhead lines-
22 Jun 20262.2dAlexandra Substationblown termination-
22 Jun 20263.4dAlexandra Substationcable faultFar East Bank, Tsutsumani, East Bank
21 Jun 20260mAlexandra Substationnetwork overload-

See the full Johannesburg power outage history →

What to Do During a Power Outage in Alexandra Mall

Quick checklist to follow while waiting for City Power to restore power in Alexandra Mall.

  • Switch off appliances at the wall to prevent damage from power surges when electricity returns.
  • Leave one light switched on so you know when power is restored.
  • Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
  • Use battery-powered lights instead of candles to reduce fire risk.
  • Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.

Frequently Asked Questions About Power Outages in Alexandra Mall

Is there a power outage in Alexandra Mall right now?

Yes, there is currently a power outage reported in Alexandra Mall, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.

How do I report a power outage in Alexandra Mall?

Call City Power on 0114907484 / 0860562874 to report a power outage in Alexandra Mall. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.

How long do power outages last in Alexandra Mall?

Most unplanned power outages in Alexandra Mall are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.

When will the electricity be back on in Alexandra Mall?

For the active outage affecting electricity in Alexandra Mall, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Alexandra Mall restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.

Is it load shedding or a power outage in Alexandra Mall?

If your power is off outside the load shedding schedule, Alexandra Mall is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Alexandra Mall load shedding schedule

What number do I call for City Power in Alexandra Mall?

Call City Power on 0114907484 / 0860562874 for power outages in Alexandra Mall. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.

OurPower is an independent live tracker. We are not affiliated with City Power or the City of Johannesburg. This page reads public information that City Power publishes and translates it into plain language. For official updates, contact City Power on 0114907484 / 0860562874 or citypower.co.za.

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