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Power Outage in Alexandra Ext, Johannesburg

City Power confirmed
Power outage in Alexandra Ext on Tuesday, 18 August 2026 at 12:09
12 updates so far, latest 16h ago
Last checked: 10m ago
Resident reports · community signal
Power off in Alexandra Ext? Tell neighbours so others know.

Power Outages Affecting Alexandra Ext1 active

Updated 10m ago
🔧 Investigating3d ago- Alexandra
Due to a high volume of calls, the test branch has experienced delays in attending to the outage affecting 12th to 13th Avenue, between Hofmeyer Street and Roosevelt Street, with supply remaining at 85% restored.
Alexandra
Cause: Snapped overhead linessource
Timeline (12 updates)
  1. Reported - Tue, 18 Aug, 12:09
    An unplanned power interruption is affecting customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street in Alexandra. Operators will be dispatched to investigate the cause of the outage.
    source
  2. Reported - Tue, 18 Aug, 20:10
    Operators will investigate overhead lines tomorrow at Alexandra Substation, affecting customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street.
    source
  3. Update - Wed, 19 Aug, 08:52
    The outage at Alexandra Substation is due to snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street, with additional materials now being sourced, and 97% of supply restored.
    source
  4. Update - Wed, 19 Aug, 13:01
    An outage at Alexandra Substation, caused by snapped overhead lines, is affecting customers along 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, with 50% of power supply restored.
    source
  5. Update - Wed, 19 Aug, 14:27
    Approximately 50% of the power supply has been restored to customers along 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, with the outstanding percentage affected by a burnt transformer.
    source
  6. Update - Thu, 20 Aug, 08:48
    Approximately 50% of the power supply has been restored to customers along 12th to 16th Avenues, between Hofmeyer Street and Roosevelt Street, while a burnt transformer affecting the outstanding percentage requires replacement.
    source
  7. Update - Thu, 20 Aug, 11:36
    Repairs are ongoing at Alexandra Substation due to snapped overhead lines, affecting customers along 13th to 15th Avenue, between London Road and Rooth Street. Power supply remains 97% restored, and additional materials are being sourced.
    source
  8. Update - Thu, 20 Aug, 13:15
    Our team has isolated customers along 12th Avenue to 16th Avenue, between Hofmeyer Street and Roosevelt Street, to allow testing of the lines; two burned transformers were identified, and testing continues.
    source
  9. Update - Thu, 20 Aug, 14:59
    Customers from 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, have been isolated due to two burnt transformers at Alexandra Substation; further testing of overhead lines is underway after initial tests failed.
    source
  10. Update - Fri, 21 Aug, 10:05
    Meter audits are underway for customers along 12th to 13th Avenue, between Roosevelt Street and Hofmeyer Street, supplied by the Alexandra Substation.
    source
  11. Update - Fri, 21 Aug, 10:40
    Repair work is in progress at Alexandra Substation due to snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street.
    source
  12. Update - Fri, 21 Aug, 12:21
    Due to a high volume of calls, the test branch has experienced delays in attending to the outage affecting 12th to 13th Avenue, between Hofmeyer Street and Roosevelt Street, with supply remaining at 85% restored.
    source
Upcoming Planned Power Outages
📅 Plannedannounced 13h ago- Alexandra
A normalisation programme has commenced in Extension 07, Alexandra, as part of proactive maintenance aimed at improving electricity network reliability and stability.
Alexandra
Outage details
Cause: Planned maintenancesource
Earlier This Week (no recent update)
⏸ No recent updatereported 6d ago• 70h 2m (no follow-up)- Alexandra
Repair work at Alexandra Substation for snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street, will resume tomorrow once materials are delivered. The supply remains 97% restored.
AlexandraEast BankRiver ParkTsutsumaniFar East Bank
Cause: Snapped overhead linessource
Timeline (10 updates)
  1. Update - Sat, 15 Aug, 13:18
    Power supply has been restored up to 97% to customers in Alexandra, but one Pole Mounted Transformer remains isolated due to a snapped overhead line, affecting customers in 13th to 17th Avenue between London Road and Rooth Street.
    source
  2. Update - Mon, 17 Aug, 09:40
    There is an outage update for Alexandra Substation.
    source
  3. Restored - Tue, 18 Aug, 07:31
    Power supply is fully restored to customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street.
    source
  4. Update - Tue, 18 Aug, 08:54
    City Power is building on previous engagements with Alexandra businesses to undertake a focused compliance and normalisation programme, including street-by-street audits and addressing recurring electricity interruptions.
    source
  5. Update - Tue, 18 Aug, 08:55
    City Power is addressing network overloading, illegal connections, low vending, and damaged infrastructure in Alexandra, having invested approximately R595.7 million in various normalisation projects since 2003.
    source
  6. Update - Tue, 18 Aug, 08:55
    City Power is streaming live at the Alexandra Electricity Imbizo to discuss electricity challenges with residents.
    source
  7. Update - Tue, 18 Aug, 08:57
    City Power confirms significant investment in Alexandra's network but stresses the need for resident cooperation to ensure sustainable outcomes, with plans to intensify metering audits and infrastructure protection.
    source
  8. Update - Tue, 18 Aug, 08:59
    City Power is discussing the need for partnership to address low vending levels in Alexandra, despite normalisation efforts in areas like River Park, Tsutsumani, Far East Bank, and WesBank.
    source
  9. Update - Tue, 18 Aug, 09:00
    City Power is engaging with Alexandra residents on electricity challenges, including refurbishment of Roosevelt Switching Station at Alexandra Substation, to move towards a more stable and sustainable electricity supply.
    source
  10. Update - Tue, 18 Aug, 11:20
    Repair work at Alexandra Substation for snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street, will resume tomorrow once materials are delivered. The supply remains 97% restored.
    source
⏸ No recent updatereported 10d ago• 80h 14m (no follow-up)- Alexandra
This is a general outage update for the Alexandra SDC.
East BankFar East BankAlexandra
Cause: Faulty cablesource
Timeline (8 updates)
  1. Reported - Tue, 11 Aug, 21:54
    An outage is affecting customers in East Bank and Far East Bank due to the Jabulani Crescent distributor at Alexandra Substation.
    source
  2. Reported - Tue, 11 Aug, 21:57
    An outage is affecting customers in East Bank and Far East Bank due to the Jabulani Crescent distributor at Alexandra Substation.
    source
  3. Update - Wed, 12 Aug, 07:56
    Operators have discovered a double fault causing an outage from the Jabulani Crescent Distributor at Alexandra Substation, affecting customers in Far East Bank and East Bank, with one fault isolated and the other still being located.
    source
  4. Update - Wed, 12 Aug, 10:40
    Power supply is partially restored to customers in Far East Bank and East Bank; the test branch team has been requested to locate existing faults.
    source
  5. Update - Wed, 12 Aug, 12:57
    Power supply is partially restored to customers in Far East Bank, East Bank, and surrounding areas, with a test branch team requested to locate existing faults; inclement weather may delay repairs.
    source
  6. Update - Wed, 12 Aug, 20:56
    Due to safety concerns, the outage will be attended to by the day shift team, with power supply remaining partially restored to customers in Far East Bank, East Bank.
    source
  7. Update - Fri, 14 Aug, 14:25
    This is a general outage update for the Alexandra SDC.
    source
  8. Update - Sat, 15 Aug, 06:07
    See the latest outage update.
    source
Source: @CityPowerJhbAuto-updated every 10 minutes

Report a Power Outage in Alexandra Ext

Is your power off in Alexandra Ext? Report it to City Power so they can dispatch a team.

Planned Maintenance in Alexandra Ext

Johannesburg Power Outages Today1 planned

Updated 10m ago
Upcoming Planned Power Outages
📅 Plannedannounced 13h ago- Alexandra
A normalisation programme has commenced in Extension 07, Alexandra, as part of proactive maintenance aimed at improving electricity network reliability and stability.
Alexandra
Outage details
Cause: Planned maintenancesource
Source: @CityPowerJhbAuto-updated every 10 minutes
Tired of finding out the hard way? Get notified when there's a power outage in Alexandra Ext.

When Will Electricity Come Back in Alexandra Ext?

How long a power outage in Alexandra Ext takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.

Unplanned fault
Most outages in Alexandra Ext fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
Cable theft
12-48 hours to repair, especially if specialised equipment is needed.
Planned work
City Power notifies Alexandra Ext residents in advance. Usually 6-10 hours during the day.

Power Outage History for Alexandra Ext (Last 90 Days)

City Power reported 10 outages affecting Alexandra Ext in the last 90 days. Most faults traced back to the Alexandra Substation substation (8 of 10). The most common cause was overload.

DateDurationSubstationCauseAlso affected
12 Aug 20261.1dAlexandra Substationequipment faultFar East Bank, East Bank
12 Aug 202610.6hAlexandra SubstationoverloadFar East Bank, Tsutsumani, East Bank
11 Aug 20262.2dAlexandra substationoverloadFar East Bank, East Bank, Tsutsumani
11 Aug 2026-Alexandra SubstationoverloadRiver Park, Tsutsumani
11 Aug 2026-Alexandra Substation-Far East Bank, Tsutsumani, East Bank
10 Aug 20267.7hAlexandra SubstationoverloadFar East Bank, Tsutsumani, East Bank
06 Aug 202611.6hAlexandra Substationemergency isolationRiver Park
03 Aug 202617.9hFlorida North SubstationoverloadFlorida North
29 Jul 20261.4dAlexandra Substationmultiple cable faultsRembrandt Park
28 Jul 20263.5hAlexandra Substationflashed mini-substation-

See the full Johannesburg power outage history →

What to Do During a Power Outage in Alexandra Ext

Quick checklist to follow while waiting for City Power to restore power in Alexandra Ext.

  • Switch off appliances at the wall to prevent damage from power surges when electricity returns.
  • Leave one light switched on so you know when power is restored.
  • Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
  • Use battery-powered lights instead of candles to reduce fire risk.
  • Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.

Frequently Asked Questions About Power Outages in Alexandra Ext

Is there a power outage in Alexandra Ext right now?

Yes, there is currently a power outage reported in Alexandra Ext, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.

How do I report a power outage in Alexandra Ext?

Call City Power on 0114907484 / 0860562874 to report a power outage in Alexandra Ext. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.

How long do power outages last in Alexandra Ext?

Most unplanned power outages in Alexandra Ext are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.

When will the electricity be back on in Alexandra Ext?

For the active outage affecting electricity in Alexandra Ext, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Alexandra Ext restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.

Is it load shedding or a power outage in Alexandra Ext?

If your power is off outside the load shedding schedule, Alexandra Ext is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Alexandra Ext load shedding schedule

What number do I call for City Power in Alexandra Ext?

Call City Power on 0114907484 / 0860562874 for power outages in Alexandra Ext. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.

OurPower is an independent live tracker. We are not affiliated with City Power or the City of Johannesburg. This page reads public information that City Power publishes and translates it into plain language. For official updates, contact City Power on 0114907484 / 0860562874 or citypower.co.za.

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