Power Outage in Alexandra, Johannesburg
Power Outages Affecting Alexandra1 active
Updated 9m ago- Update - Mon, 18 May, 09:25The team is currently on site untangling overhead lines and will test a suspected faulty transformer, affecting Vezinyawo.source
- Update - Mon, 18 May, 13:48Approximately 50% of the power supply has been restored to customers in Vezinyawo, with the remaining percentage off until the faulty pole mount transformer is replaced.source
- Update - Mon, 18 May, 11:48Power tripped affecting customers from 16th - 20th Avenue, between Rev Sam Mbuti and Alfred Nzo Street. Operators will be attending to investigate.source
- Update - Mon, 18 May, 17:3498% of supply has been restored to affected customers in Alexandra. The Test Branch team will be requested tomorrow morning to assist with testing.source
- Update - Mon, 18 May, 20:34Power supply is fully restored to customers from 16th – 20th Avenue, between Rev Sam Mbuti and Alfred Nzo.source
- Update - Fri, 15 May, 16:50Power tripped at Alexandra Substation, Kassie Distributor, affecting customers in Phase 2 between Hofmeyer and Roosevelt.source
- Update - Fri, 15 May, 19:37Power is fully restored at Alexandra Substation, Kassie Distributor, which was affecting customers in Phase 2 between Hofmeyer and Roosevelt due to overload.source
- Update - Mon, 11 May, 03:52We are aware of an unplanned power interruption affecting customers in Phase 2, 6th - 10th Avenue between Hofmeyer and Roosevelt Street.source
- Update - Mon, 11 May, 12:24Operators are on site investigating the loss of supply affecting customers in Phase 2, 6th to 10th Avenue between Hofmeyer and Roosevelt.source
- Update - Tue, 12 May, 00:08Restoration efforts are still at 75% to customers in 7th to 8th Avenue between Selbourne and Roosevelt Street; an additional fault has been identified and test branch will locate the fault during dayshift.source
- Update - Wed, 13 May, 14:50The test branch team is on site locating the fault, and approximately 75% of the power supply has been restored.source
- Update - Thu, 14 May, 08:55A contractor is on site for cable fault repairs affecting customers from 7th to 8th Avenue, between Roosevelt and Selborne. Approximately 75% of the power supply has been restored.source
- Update - Thu, 14 May, 12:33Power is fully restored to customers from 7th to 8th Avenue, between Roosevelt and Selborne Street.source
Report a Power Outage in Alexandra
Is your power off in Alexandra? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Alexandra?
How long a power outage in Alexandra takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Alexandra fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Alexandra residents in advance. Usually 6-10 hours during the day.
Power Outage History for Alexandra (Last 90 Days)
City Power reported 10 outages affecting Alexandra in the last 90 days, totalling 79.8 hours without power. Average restoration time was 11.4 hours. Most faults traced back to the Alexandra Substation substation (9 of 10). The most common cause was cable fault.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 10 May 2026 | 4h | Alexandra Substation | cable fault | River Park |
| 09 May 2026 | 1.3d | Alexandra Substation | multiple cable faults | Rembrandt Park |
| 09 May 2026 | - | Alexandra Substation | multiple cable faults, faulty mini substation | - |
| 08 May 2026 | 1.2h | Alexandra Substation | cable fault | Rembrandt Park |
| 08 May 2026 | - | Alexandra Substation | multiple cable faults | - |
| 08 May 2026 | 14.2h | Alexandra Substation | overload | - |
| 07 May 2026 | - | Forest Town Substation | faulty Ring Main Unit | Parkwood, Westcliff, Parkview, Forest Town |
| 07 May 2026 | 1d | Alexandra Substation | faulty transformer | Rembrandt Park |
| 07 May 2026 | 3.4h | Alexandra Substation | overload | Tsutsumani, East Bank, Far East Bank |
| 06 May 2026 | 1.6h | Alexandra Substation | no fault found | Tsutsumani, East Bank, Far East Bank |
What to Do During a Power Outage in Alexandra
Quick checklist to follow while waiting for City Power to restore power in Alexandra.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Alexandra
Is there a power outage in Alexandra right now?
Yes, there is currently a power outage reported in Alexandra, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in Alexandra?
Call City Power on 0114907484 / 0860562874 to report a power outage in Alexandra. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Alexandra?
Most unplanned power outages in Alexandra are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Alexandra?
For the active outage affecting electricity in Alexandra, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Alexandra restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in Alexandra?
If your power is off outside the load shedding schedule, Alexandra is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Alexandra load shedding schedule
What number do I call for City Power in Alexandra?
Call City Power on 0114907484 / 0860562874 for power outages in Alexandra. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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