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Power Outage in Alexandra, Johannesburg

City Power confirmed
Power outage in Alexandra on Saturday, 23 May 2026 at 16:11
Last checked: 3m ago
Resident reports · community signal
Power off in Alexandra? 1 report in the last 24 hours.

Power Outages Affecting Alexandra2 active

Updated 3m ago
🔧 Investigating1d ago- Alexandra
Repairs were completed on the Napier Road Distributor at Alexandra Substation, but tests failed due to a further fault; a test branch will be requested tomorrow to assist in locating it, affecting customers in Far East Bank and Tsutsumani.
Far East BankTsutsumaniEast BankAlexandra
Cause: Further faultsource
Timeline (6 updates)
  1. Reported - Fri, 22 May, 06:06
    Operators will be dispatched to investigate the loss of supply affecting customers in Far East Bank and Tsutsumani.
    source
  2. Update - Fri, 22 May, 09:52
    Due to technical challenges, operators have experienced delays in attending to the outage affecting customers in Far East Bank, Tsutsumani.
    source
  3. Update - Fri, 22 May, 23:20
    90% of power has been restored to customers in Far East Bank and Tsutsumani. The remaining percentage is without power due to an existing fault, and the team will attend to it in the morning.
    source
  4. Update - Sat, 23 May, 08:16
    The restoration efforts are still at 90% following a power interruption attributed to a cable fault, affecting customers in Far East Bank, Tsutsumani. The test branch team is enroute to site to locate the fault.
    source
  5. Update - Sat, 23 May, 09:11
    A test branch successfully located a fault at Alexandra Substation's Napier Road Distributor, affecting customers in Far East Bank and Tsutsumani, and a service provider has been requested for repairs.
    source
  6. Update - Sat, 23 May, 18:58
    Repairs were completed on the Napier Road Distributor at Alexandra Substation, but tests failed due to a further fault; a test branch will be requested tomorrow to assist in locating it, affecting customers in Far East Bank and Tsutsumani.
    source
⚡ Active5h ago- Alexandra
An unplanned power interruption is affecting customers in Vasco, and a team has been informed to investigate the cause.
Alexandra
Recently Restored
✅ Restoredreported 2d ago• 5h 48m- Alexandra
Power supply has been fully restored to all affected customers along 1st to 19th Avenue, following an outage caused by overload.
Alexandra
Cause: Overloadsource
Timeline (3 updates)
  1. Reported - Thu, 21 May, 15:01
    We are aware of an unplanned power interruption affecting customers along 1st to 19th Avenue. Operators have been notified and will be dispatched to investigate the cause of the outage. Affected customers will be updated as information becomes available. City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
    source
  2. Restored - Thu, 21 May, 19:29
    Power supply has been fully restored to all affected customers along 1st to 19th Avenue. The outage was caused by overload.
    source
  3. Restored - Thu, 21 May, 20:49
    Power supply has been fully restored to all affected customers along 1st to 19th Avenue, following an outage caused by overload.
    source
✅ Restoredreported 2d ago• 0m- Alexandra
Power supply has been fully restored at Tsutsumane and surrounding areas, following an outage caused by overload.
Alexandra
Cause: Overloadsource
✅ Restoredreported 5d ago• 8h 47m- Alexandra
Power supply is fully restored to customers from 16th – 20th Avenue, between Rev Sam Mbuti and Alfred Nzo.
Alexandra
Cause: Faulty transformer / mini-subsource
Timeline (3 updates)
  1. Reported - Mon, 18 May, 11:48
    Power tripped affecting customers from 16th - 20th Avenue, between Rev Sam Mbuti and Alfred Nzo Street. Operators will be attending to investigate.
    source
  2. Update - Mon, 18 May, 17:34
    98% of supply has been restored to affected customers in Alexandra. The Test Branch team will be requested tomorrow morning to assist with testing.
    source
  3. Restored - Mon, 18 May, 20:34
    Power supply is fully restored to customers from 16th – 20th Avenue, between Rev Sam Mbuti and Alfred Nzo.
    source
Earlier This Week (no recent update)
⏸ No recent updatereported 5d ago• 26h 21m (no follow-up)- Alexandra
Power supply is partially restored to customers in Vezinyawo; one load centre will remain off until the faulty transformer is replaced.
Alexandra
Cause: Faulty transformer / mini-subsource
Timeline (3 updates)
  1. Update - Mon, 18 May, 09:25
    The team is currently on site untangling overhead lines and will test a suspected faulty transformer, affecting Vezinyawo.
    source
  2. Update - Mon, 18 May, 13:48
    Approximately 50% of the power supply has been restored to customers in Vezinyawo, with the remaining percentage off until the faulty pole mount transformer is replaced.
    source
  3. Update - Tue, 19 May, 11:46
    Power supply is partially restored to customers in Vezinyawo; one load centre will remain off until the faulty transformer is replaced.
    source
Source: @CityPowerJhbAuto-updated every 10 minutes

Other outages in this area

Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Alexandra directly.

Johannesburg Power Outages Today2 active

Updated 3m ago
⚡ Active15h ago- Alexandra
An unplanned power interruption is affecting customers in Fairways, Illovo, Melrose, and Athol, and operators have been dispatched to investigate the cause.
FairwaysIllovoMelrose
🔧 Investigating1d ago- Alexandra
Power supply is partially restored, affecting customers in Vasco, 3rd Avenue to 9th Avenue Joe Nhlanhla Street, due to an overload.
Vasco Da Gama
Cause: Overloadsource
Timeline (2 updates)
  1. Reported - Fri, 22 May, 16:16
    We are aware of an unplanned power interruption affecting customers in Vasco. The team has been informed to investigate the cause of the outage. Further details will be communicated as soon as new information becomes available. We apologise for the inconvenience caused.
    source
  2. Update - Fri, 22 May, 19:11
    Power supply is partially restored, affecting customers in Vasco, 3rd Avenue to 9th Avenue Joe Nhlanhla Street, due to an overload.
    source
Upcoming Planned Power Outages
📅 Planned1d ago- Alexandra
Emergency maintenance power interruption at Gresswold Substation is scheduled for Monday, 25 May 2026 from 09:00 until 17:00.
Kew SouthKew CentralAtholSunningdaleBramley GardensBramleyBramley ViewWynberg Ext: 1Wynberg Ext: 2GlenhazelLombardy EastLinksfield North Ext: 7Linksfield North Ext: 8Linksfield North Ext: 9Linksfield North Ext: 10Linksfield North Ext: 11SilvamonteCrystal GardensWynberg NorthWynberg EastWynberg WestPretoria MainRembrandt Park
Outage details
Cause: Planned maintenanceETA: Mon, 25 May, 17:00source
Source: @CityPowerJhbAuto-updated every 10 minutes
This page also covers outages in Alexandra South.

Report a Power Outage in Alexandra

Is your power off in Alexandra? Report it to City Power so they can dispatch a team.

Tired of finding out the hard way? Get notified when there's a power outage in Alexandra.

When Will Electricity Come Back in Alexandra?

How long a power outage in Alexandra takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.

Unplanned fault
Most outages in Alexandra fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
Cable theft
12-48 hours to repair, especially if specialised equipment is needed.
Planned work
City Power notifies Alexandra residents in advance. Usually 6-10 hours during the day.

Power Outage History for Alexandra (Last 90 Days)

City Power reported 10 outages affecting Alexandra in the last 90 days, totalling 122.4 hours without power. Average restoration time was 17.5 hours. Most faults traced back to the Alexandra Substation substation (10 of 10). The most common cause was cable fault.

DateDurationSubstationCauseAlso affected
15 May 20262.8hAlexandra Substationoverload-
15 May 20260mAlexandra Substation--
14 May 2026-Alexandra Substationfaulty transformer-
12 May 20262.6hAlexandra Substationoverload-
11 May 20263.4dAlexandra Substationcable fault-
10 May 20264hAlexandra Substationcable faultRiver Park
09 May 20261.3dAlexandra Substationmultiple cable faultsRembrandt Park
09 May 2026-Alexandra Substationmultiple cable faults, faulty mini substation-
08 May 20261.2hAlexandra Substationcable faultRembrandt Park
08 May 2026-Alexandra Substationmultiple cable faults-

See the full Johannesburg power outage history →

What to Do During a Power Outage in Alexandra

Quick checklist to follow while waiting for City Power to restore power in Alexandra.

  • Switch off appliances at the wall to prevent damage from power surges when electricity returns.
  • Leave one light switched on so you know when power is restored.
  • Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
  • Use battery-powered lights instead of candles to reduce fire risk.
  • Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.

Frequently Asked Questions About Power Outages in Alexandra

Is there a power outage in Alexandra right now?

Yes, there is currently a power outage reported in Alexandra, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.

How do I report a power outage in Alexandra?

Call City Power on 0114907484 / 0860562874 to report a power outage in Alexandra. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.

How long do power outages last in Alexandra?

Most unplanned power outages in Alexandra are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.

When will the electricity be back on in Alexandra?

For the active outage affecting electricity in Alexandra, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Alexandra restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.

Is it load shedding or a power outage in Alexandra?

If your power is off outside the load shedding schedule, Alexandra is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Alexandra load shedding schedule

What number do I call for City Power in Alexandra?

Call City Power on 0114907484 / 0860562874 for power outages in Alexandra. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.

OurPower is an independent live tracker. We are not affiliated with City Power or the City of Johannesburg. This page reads public information that City Power publishes and translates it into plain language. For official updates, contact City Power on 0114907484 / 0860562874 or citypower.co.za.

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