Is there a water outage in Highlands today?
Report a Water Outage in Highlands
No water in Highlands? Report it to the City of Tshwane so they can dispatch a team. The more residents who report, the faster the City prioritises a fix.
- Alternate: 012 358 2111
- Online: www.tshwane.gov.za
Frequently Asked Questions About Water Outages in Highlands
Is there a water outage in Highlands right now?
No active water outages are currently reported for Highlands from official sources. If your water is off, call the City of Tshwane on 012 358 9999 to log a fault.
How do I report a water outage in Highlands?
Call the City of Tshwane Water and Sanitation fault line on 012 358 9999 (24/7) or 012 358 2111. Have your street address and account number ready. Reporting helps the City dispatch technicians faster to Highlands.
How long does a water outage in Highlands last?
Most planned water interruptions in Highlands last 4-12 hours. Unplanned outages from burst pipes or pump faults typically take 6-24 hours. Large main burst repairs can take longer. Check back on this page or call 012 358 9999 for an estimated restoration time.
Is the water safe to drink after supply is restored in Highlands?
After water supply returns to Highlands, run your tap for 2-3 minutes to flush air and sediment from the pipes. The water is generally safe after flushing unless the City of Tshwane issues a specific boil-water advisory, which they communicate officially.
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