How to Apply for a Two-Pot Withdrawal (Step-by-Step, 2026)
Last verified 2026-05-14
Before you start
Withdrawing from your two-pot savings pot is a four-step process. You apply to your retirement fund, your fund requests a tax directive from SARS, SARS calculates the tax (and deducts any old debts you owe), then the net amount is paid to you. Allow 7-21 working days end-to-end - longer if SARS is busy or your tax affairs aren't in order.
From SARS guidance updated 2026: "SARS has been processing a significantly higher volume of requests, so applying well in advance of when you need the payment is strongly advised."
Step 1: Make sure you're registered for income tax
You MUST be registered for income tax to withdraw. If you aren't, SARS won't issue the tax directive and your fund can't pay you. Register at https://www.sarsefiling.co.za or via the SARS MobiApp. Allow 24-48 hours for the registration to reflect.
Check your status via the SARS Online Query System (SOQS), MobiApp or eFiling.
Step 2: Check your eFiling for old debts
Before applying for a withdrawal, log in to eFiling and check your "Statement of Account". If you owe SARS - old tax returns, late filing penalties, unpaid admin fees - SARS will deduct that directly from your two-pot withdrawal before you receive a cent. In 2026 the SARS debt-management system is fully integrated with the retirement funds' tax directive process.
If you have an old tax debt you forgot about, pay it or arrange a deferment BEFORE you apply for the withdrawal. Otherwise you may receive much less than the calculator suggests.
Step 3: Apply through your retirement fund
Open your retirement fund's app or portal. The major SA providers all support online application:
- Allan Gray, Sanlam, Old Mutual, Discovery, Liberty, Momentum, Coronation - all have online forms
- Government employee funds: GEPF, EPPF, Telkom Retirement Fund - mostly via member portal
- Smaller employer schemes - usually via your HR or fund administrator
Have ready: your ID number, latest payslip, banking details, and your eFiling login (you may be asked to consent to SARS data lookup).
Minimum withdrawal is R2,000. Maximum is your full savings-pot balance.
Step 4: SARS tax directive + payment
Your fund electronically requests a tax directive from SARS. SARS calculates the tax based on your marginal rate (18-45%) PLUS any old SARS debt. The directive arrives back at the fund usually within 24-48 hours, sometimes longer in peak periods.
The fund then pays the NET amount (savings-pot amount minus tax minus old SARS debt) to your registered bank account. Allow 3-7 working days for the deposit to land after the directive is approved.
Realistic timing
- Tax registration (if needed): 24-48 hours
- Fund processes application: 2-5 working days
- SARS issues directive: 1-7 working days
- Fund pays out: 3-7 working days
- End-to-end: 7-21 working days in normal periods, longer Aug-Dec (peak)
Frequently asked questions
How much can I withdraw from my two-pot?
How much tax will SARS deduct?
Can I withdraw from my retirement pot too?
What if I have multiple retirement funds?
Related
General guidance, not financial advice. Sourced from SARS, National Treasury two-pot FAQ Aug 2024 updates, and major SA retirement fund administrators. Last verified 2026-05-14. For your specific situation, talk to your retirement fund or an independent financial planner.

