CIPC Contact Details, Email Addresses, and Office Locations (2026)
OurPower - Last verified 2026-05-03
Main contact
- CIPC Contact Centre: 086 100 2472
- International: +2787 743 7000
- General enquiries portal: https://enquiries.cipc.co.za
- Postal address (Companies): PO Box 429, Pretoria, 0001
- Postal address (Intellectual Property): Private Bag X400, Pretoria, 0001
- Postal address (Co-operatives): Private Bag X237, Pretoria, 0001
- Physical: the DTIC Campus Block F, Entfutfukweni, 77 Meintjies Street, Sunnyside, Pretoria, 0001
- Websites: https://www.cipc.co.za | https://eservices.cipc.co.za | https://www.bizportal.gov.za
Topic-specific email addresses (verified from CIPC's contact page)
Sending the right query to the right inbox triples your reply odds. Wrong inbox is silently ignored.
- Annual Returns: annualreturns2@cipc.co.za
- Deregistration: Deregistrations@cipc.co.za
- Name Reservation & Registration: namereservationsandregistrations@cipc.co.za
- Independent Review reports / Financial Statements: independentreview@cipc.co.za
- Company Changes: companychanges@cipc.co.za
- Manual Director Changes (CoR39): Manualcor39@cipc.co.za
- Auditor Changes: cor44@cipc.co.za
- Manual Company Documents: Companydocs@cipc.co.za
- E-Services issues: Eservicescoreg@cipc.co.za
- iXBRL / Taxonomy: xbrl@cipc.co.za
- Liquidations: Liquidations@cipc.co.za
- Business Rescue: Businessrescue@cipc.co.za
- Co-operatives (general): Cooperativesonline@cipc.co.za
- Co-operative Conversions: Coopsconversions@cipc.co.za
- Prospectus filings: prospectus@cipc.co.za
- Complaints (CoR135.1): CoR135.1complaints@cipc.co.za
CIPC banking details (for paying CIPC directly)
- Bank: ABSA
- Account name: CIPC
- Account number: 4055 68 1017
- Account type: Transmission Account
- Branch: Van der Walt Street
- Reference: your six-character Customer Code (NOT the company name)
Always use your CIPC Customer Code as the deposit reference. Using anything else means the deposit floats unallocated for weeks. Most CIPC payments are now via online card payment inside eServices/BizPortal - direct EFT is the fallback.
When nobody answers
Reply times are slow. Escalation path:
- Send your query to the topic-specific email above. Subject line: "[Topic] - [Your Customer Code] - [Brief description]".
- If no response in 14 days, follow up referencing the original send date.
- If still no response: lodge a formal complaint to CoR135.1complaints@cipc.co.za with the same subject.
- Final escalation: the Department of Trade, Industry and Competition (the dtic): customer.care@thedtic.gov.za. Brief and factual.
Regional offices
- Pretoria (head office): dti Campus, 77 Meintjies Street, Sunnyside
- Cape Town: 19th Floor, Standard Bank Building, Hertzog Boulevard
- Durban: Embassy Building, 199 Anton Lembede Street
- Johannesburg services available via the Pretoria office (not a permanent walk-in)
Frequently asked questions
Why doesn't anyone answer the phone?
Volumes are massive. Email + customer code in subject line beats the phone for most issues. The phone is best for password resets and account-locked situations.
How long does an email take to get answered?
Officially 14 working days. In practice 4-12 weeks. Faster if you use the topic-specific inbox + customer code.
Can I walk in to CIPC?
Yes at Pretoria, Cape Town and Durban offices. Bring originals + photocopies of all documents and your customer code. Weekday mornings tend to be quietest.
Tools to help
Related guides
General guidance for South African company registration. Not legal or tax advice. CIPC fees and SARS rules change - figures verified 2026-05-03. Sources: CIPC, SARS, BizPortal.