SASSA Appeals (Permanent Grants)

If your grant application was declined or suspended and you disagree, you can appeal. Here’s how for non-SRD grants.

Deadlines

• Appeal within 90 days of receiving the decision

What to prepare

• Your ID and application reference
• Reason you believe the decision is wrong
• Supporting documents (e.g., bank statements, medical reports)

How to submit

1. Visit your local SASSA office with your documents
2. Request to lodge an appeal to the DSD tribunal
3. Keep copies and your receipt as proof

What to write (simple template)

• Start with: “I, [Full Name], ID [ID Number], hereby appeal the decision dated [date].”
• State the decision (e.g., declined Old Age Grant due to income).
• Explain clearly why it’s wrong, with facts (e.g., “My income is below the threshold; see attached bank statements for last 3 months”).
• List attachments (bank statements, medical reports, affidavits).
• End with your contact details and signature.

After you appeal

• The DSD tribunal reviews your appeal; this can take a few weeks to a few months.
• If successful, payments are back‑paid from the correct date.
• Keep your phone number and banking details up to date to avoid delays.

For SRD appeals, use the online tribunal: SRD Appeal Guide

For SRD-specific appeals, use this guide: SRD Appeal