Power Outage in Willowbrook, Johannesburg
Power Outages Affecting Willowbrook
Updated 19m ago- Reported - Thu, 10 Sept, 07:58The technical team is en route with a new mini-substation to address constant overloading affecting Willowbrook and surrounding areas.source
- Update - Thu, 10 Sept, 11:42A new mini-substation has arrived on site, and the technical team will commence with its installation, testing, and subsequent power supply restoration to Willowbrook.source
- Update - Thu, 10 Sept, 11:43A new mini-substation has arrived on site, and the technical team will commence with its installation, testing, and subsequent power supply restoration to Willowbrook.source
- Update - Thu, 10 Sept, 19:55A new mini-substation has been successfully installed and is ready for restoration, affecting customers in Willowbrook.source
- Update - Fri, 11 Sept, 09:03The team is currently on site connecting the underground cable to the mini substation, affecting customers in Willowbrook.source
- Update - Fri, 11 Sept, 18:10Repairs are complete at Peter Road Substation's Van Dalen Distributor, affecting customers in Willowbrook; the team will conduct tests before commencing restoration.source
- Restored - Sat, 12 Sept, 02:56Power supply has been restored to customers in Willowbrook, however, a cable fault between Campus No. 3 and Van Dalen No. 3 mini-substation still needs to be located.source
Report a Power Outage in Willowbrook
Is your power off in Willowbrook? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Willowbrook?
How long a power outage in Willowbrook takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Willowbrook fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Willowbrook residents in advance. Usually 6-10 hours during the day.
Power Outage History for Willowbrook (Last 90 Days)
City Power reported 8 outages affecting Willowbrook in the last 90 days. Most faults traced back to the Peter Road Substation substation (2 of 8). The most common cause was cable fault.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 27 Aug 2026 | - | - | - | - |
| 22 Aug 2026 | 3.6h | Peter Road Substation | cable fault | - |
| 19 Aug 2026 | 1.2h | - | emergency isolation | - |
| 14 Aug 2026 | - | Peter Road Switching Station | cable fault | - |
| 12 Aug 2026 | 10.4h | Peter Road Switching Station | cable fault | - |
| 10 Aug 2026 | - | - | - | - |
| 23 Jul 2026 | - | - | - | - |
| 21 Jun 2026 | - | Peter Road Substation | equipment fault | - |
What to Do During a Power Outage in Willowbrook
Quick checklist to follow while waiting for City Power to restore power in Willowbrook.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Willowbrook
Is there a power outage in Willowbrook right now?
No power outage is currently reported by City Power for Willowbrook, Johannesburg. This page updates every 10 minutes with live data from City Power. If your power is off, report it by calling 0114907484 / 0860562874.
How do I report a power outage in Willowbrook?
Call City Power on 0114907484 / 0860562874 to report a power outage in Willowbrook. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Willowbrook?
Most unplanned power outages in Willowbrook are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Willowbrook?
City Power has not logged an active electricity outage in Willowbrook right now. If your power is off, the issue may be local to your street or property. Call 0114907484 / 0860562874 or check this page again - it updates every 10 minutes with live electricity restoration data from City Power.
Is it load shedding or a power outage in Willowbrook?
If your power is off outside the load shedding schedule, Willowbrook is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Willowbrook load shedding schedule
What number do I call for City Power in Willowbrook?
Call City Power on 0114907484 / 0860562874 for power outages in Willowbrook. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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