Power Outage in Rosebank Mall, Johannesburg
Power Outages Affecting Rosebank Mall1 active
Updated 3m ago- Update - Tue, 19 May, 22:21Rosebank Distributor tripped affecting customers in Saxonwold, Parkwood. Operators are currently on site busy with investigations.source
- Update - Wed, 20 May, 03:14The cause of the outage affecting customers in Saxonwold, Parkwood has been identified as a cable fault; supply has been partially restored, however one load centre remains off until repairs are completed.source
- Update - Wed, 20 May, 16:08Forest Town Switching Station, Rosebank Distributor: The team is currently in the process of procuring the required materials to complete the necessary repairs.source
- Update - Thu, 21 May, 15:55The team has initiated an alternative restoration strategy involving the replacement of the entire MV cable due to additional faults, affecting customers along Erlswold Way in Saxonwold.source
- Update - Fri, 22 May, 12:06The team is awaiting a generator and procuring specialized materials to commence with temporary supply connection and necessary repairs following multiple cable faults, affecting customers along Erlswold Way in Saxonwold.source
- Update - Fri, 22 May, 14:02The generator has arrived on site for temporary supply connection, and materials are being sourced for repairs following multiple cable faults, affecting Erlswold Way in Saxonwold.source

Report a Power Outage in Rosebank Mall
Is your power off in Rosebank Mall? Report it to City Power so they can dispatch a team.
Planned Maintenance in Rosebank Mall
Johannesburg Power Outages Today1 planned
Updated 3m ago
When Will Electricity Come Back in Rosebank Mall?
How long a power outage in Rosebank Mall takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Rosebank Mall fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Rosebank Mall residents in advance. Usually 6-10 hours during the day.
What to Do During a Power Outage in Rosebank Mall
Quick checklist to follow while waiting for City Power to restore power in Rosebank Mall.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Rosebank Mall
Is there a power outage in Rosebank Mall right now?
Yes, there is currently a power outage reported in Rosebank Mall, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in Rosebank Mall?
Call City Power on 0114907484 / 0860562874 to report a power outage in Rosebank Mall. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Rosebank Mall?
Most unplanned power outages in Rosebank Mall are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Rosebank Mall?
For the active outage affecting electricity in Rosebank Mall, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Rosebank Mall restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in Rosebank Mall?
If your power is off outside the load shedding schedule, Rosebank Mall is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Rosebank Mall load shedding schedule
What number do I call for City Power in Rosebank Mall?
Call City Power on 0114907484 / 0860562874 for power outages in Rosebank Mall. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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