Power Outage in Greenstone Hill, Johannesburg
Power Outages Affecting Greenstone Hill1 active
Updated 28m ago- Update - Fri, 21 Aug, 06:46One load center is currently off at Greenstone Hill Switching Station, affecting customers in Hereford Drive and Greenstone Drive. Further investigations will be conducted today due to faulty testing equipment.source
- Update - Fri, 21 Aug, 08:32The test branch team has been requested to assist with locating the fault affecting customers on Hereford Drive and Greenstone Drive.source
- Reported - Fri, 21 Aug, 11:27An outage affecting customers on Hereford Drive and Greenstone Drive is due to a double fault, with repairs underway and anticipated restoration by midnight.source
- Update - Fri, 21 Aug, 17:58Our technical team is still on site at Greenstone Hill Switching Station and repairs are progressing well for an outage affecting customers on Hereford Drive and Greenstone Drive due to multiple faults.source
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Greenstone Hill directly.
Johannesburg Power Outages Today2 active
Updated 28m ago- Reported - Wed, 19 Aug, 16:20A power interruption is affecting customers in Modderfontein and Greenstone, and operators will be dispatched to investigate.source
- Reported - Wed, 19 Aug, 18:46Operators are investigating the cause of an outage at Westfield Substation affecting Modderfontein, Greenstone, and possible surrounding areas.source
- Reported - Wed, 19 Aug, 19:36An incomer has tripped at Westfield Substation, affecting customers in Modderfontein and Greenstone. Operators and the protection team are investigating the cause.source
- Update - Wed, 19 Aug, 22:27Approximately 91% of power supply has been restored from Westfield Substation, but the team is unable to locate and repair the remaining percentage due to faulty equipment.source
- Update - Thu, 20 Aug, 06:31Approximately 91% of power has been restored from Westfield Substation, with two load centers remaining off due to faulty equipment, affecting customers in Modderfontein and Greenstone.source
- Update - Thu, 20 Aug, 10:17Approximately 91% of the power supply has been restored to Modderfontein and Greenstone, with full restoration anticipated by 22:00 tonight due to faulty equipment and a cable fault.source
- Update - Fri, 21 Aug, 06:40Repairs on a double fault at Westfield Substation, affecting customers in Greenstone, Modernfontein, and Longmeadow Business Estate along Lake Road, are underway, with 91% of power supply restored.source
- Update - Fri, 21 Aug, 11:16Repairs on a double fault affecting customers on Lake Road and Longmeadow Business Estate in Greenstone and Modernfontein are still underway, with an estimated restoration time of 20h00 tonight.source
- Update - Fri, 21 Aug, 11:34Repairs are underway for customers in Greenstone and Modderfontein, along Lake Road and in Longmeadow Business Estate, who are supplied by the Westfield Substation, with full restoration anticipated by 14h00.source
- Update - Fri, 21 Aug, 12:00Repairs are underway for customers in parts of Greenstone, Modderfontein, and Longmeadow Business Estate, supplied by Westfield Substation, with an estimated full restoration time of 20h00.source
- Update - Fri, 21 Aug, 18:02Repairs are progressing well at Westfield Substation, with further tests to be conducted before restoration; multiple faults are affecting customers on Lake Road and Longmeadow Business Estate in Greenstone and Modernfontein.source
Report a Power Outage in Greenstone Hill
Is your power off in Greenstone Hill? Report it to City Power so they can dispatch a team.
Planned Maintenance in Greenstone Hill
Johannesburg Power Outages Today1 planned
Updated 28m agoWhen Will Electricity Come Back in Greenstone Hill?
How long a power outage in Greenstone Hill takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
Current estimate for Greenstone Hill: City Power expects restoration by Sat, 22 Aug, 00:00.
- Unplanned fault
- Most outages in Greenstone Hill fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Greenstone Hill residents in advance. Usually 6-10 hours during the day.
Power Outage History for Greenstone Hill (Last 90 Days)
City Power reported 4 outages affecting Greenstone Hill in the last 90 days. Most faults traced back to the Greenstone Hill Switching Station substation (4 of 4). The most common cause was planned maintenance.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 20 Aug 2026 | - | Greenstone Hill Switching Station | planned maintenance | Stone Close, Hereford Road, Stoneridge Drive, Emerald Boulevard |
| 11 Aug 2026 | - | Greenstone Hill Switching Station | planned maintenance | Stone Close, Hereford Road, Stoneridge Drive, Emerald Boulevard |
| 29 Jul 2026 | - | Greenstone Hill Switching Station | emergency maintenance | - |
| 29 Jul 2026 | - | Greenstone Hill Switching Station | emergency isolation work | - |
What to Do During a Power Outage in Greenstone Hill
Quick checklist to follow while waiting for City Power to restore power in Greenstone Hill.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Greenstone Hill
Is there a power outage in Greenstone Hill right now?
Yes, there is currently a power outage reported in Greenstone Hill, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in Greenstone Hill?
Call City Power on 0114907484 / 0860562874 to report a power outage in Greenstone Hill. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Greenstone Hill?
Most unplanned power outages in Greenstone Hill are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Greenstone Hill?
For the active outage affecting electricity in Greenstone Hill, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Greenstone Hill restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in Greenstone Hill?
If your power is off outside the load shedding schedule, Greenstone Hill is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Greenstone Hill load shedding schedule
What number do I call for City Power in Greenstone Hill?
Call City Power on 0114907484 / 0860562874 for power outages in Greenstone Hill. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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