Power Outage in Greenstone Hill, Johannesburg
Power Outages Affecting Greenstone Hill1 active
Updated 6m ago- Update - Tue, 06 Oct, 07:49Repairs were completed, but the cable tested down upon attempted restoration, requiring further investigations to locate and address the fault, affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex.source
- Update - Tue, 06 Oct, 10:41Operators are investigating a fault detected at Greenstone Hill Switching Station after attempting to restore power following a blown cable affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex.source
- Update - Tue, 06 Oct, 12:41Investigations are ongoing at Greenstone Hill Switching Station, where a blown cable caused an outage affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex.source
- Update - Tue, 06 Oct, 14:28Repairs to double faults affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex are underway, with an estimated restoration time of 20h00 today.source
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Greenstone Hill directly.
Johannesburg Power Outages Today4 active
Updated 6m ago- Reported - Tue, 06 Oct, 12:40An outage at Noordwyk Substation is affecting customers in Sagewood due to double faults, and the test branch team has been requested to locate them.source
- Update - Tue, 06 Oct, 14:44The test branch team is on site locating double faults affecting customers in Sagewood, acknowledged today, 06 October 2026.source
- Reported - Mon, 05 Oct, 16:26Repairs are currently underway on a blown cable affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex, with an estimated restoration time of 23h00 this evening.source
- Update - Mon, 05 Oct, 20:45Repairs are still underway on a blown cable at Greenstone Switching Station, affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex, with an estimated restoration time of 23h00 this evening.source
- Update - Mon, 05 Oct, 22:10Repairs are still underway on a blown cable affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex, with an estimated restoration time revised to 00:00.source
- Update - Tue, 06 Oct, 00:14Repairs are complete on a blown cable affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex, with tests currently underway for restoration.source
- Update - Tue, 06 Oct, 01:14Repairs were completed on a blown cable affecting customers at Greenstone Shopping Centre and Greenstone Gate Complex, but tests failed, and a further fault needs to be located.source
Report a Power Outage in Greenstone Hill
Is your power off in Greenstone Hill? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Greenstone Hill?
How long a power outage in Greenstone Hill takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
Current estimate for Greenstone Hill: City Power expects restoration by Tue, 06 Oct, 22:00.
- Unplanned fault
- Most outages in Greenstone Hill fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Greenstone Hill residents in advance. Usually 6-10 hours during the day.
Power Outage History for Greenstone Hill (Last 90 Days)
City Power reported 10 outages affecting Greenstone Hill in the last 90 days. Most faults traced back to the Greenstone Hill Switching Station substation (6 of 10). The most common cause was planned maintenance.
| Date | Time to restoration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 22 Sept 2026 | - | Sebenza Substation | planned maintenance | Far East Bank, Alexandra Extensions 1, Alexandra Extensions 3, Alexandra Extensions 4 +91 more |
| 21 Sept 2026 | - | Greenstone Hill Switching Station | planned maintenance | Greenstone Shopping Centre, Greenstone Gate Complex |
| 18 Sept 2026 | - | Greenstone Hill Switching Station | planned maintenance | Greenstone Shopping Centre, Greenstone Gate Complex |
| 07 Sept 2026 | - | Westfield Substation | fault location | Modderfontein, WestField |
| 07 Sept 2026 | 1.2d | Greenstone Hill Switching Station | equipment fault | Bushwillow Park Estate, Bush Willow |
| 05 Sept 2026 | 1.1d | Westfield Substation | cable fault | Modderfontein, WestField, Green Valley, Founders Hill |
| 02 Sept 2026 | - | Greenstone Hill Switching Station | cable fault | - |
| 31 Aug 2026 | 21.8h | Greenstone Hill Switching Station | cable fault | Founders Hill |
| 27 Aug 2026 | - | Greenstone Hill Switching Station | planned maintenance | Stone Close, Hereford Road, Stoneridge Drive, Emerald Boulevard |
| 25 Aug 2026 | 2.1h | Greenstone Hill Substation | - | - |
Time to restoration is measured from when the outage was first reported, not from when it began.
What to Do During a Power Outage in Greenstone Hill
Quick checklist to follow while waiting for City Power to restore power in Greenstone Hill.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Greenstone Hill
Is there a power outage in Greenstone Hill right now?
Yes, there is currently a power outage reported in Greenstone Hill, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in Greenstone Hill?
Call City Power on 0114907484 / 0860562874 to report a power outage in Greenstone Hill. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Greenstone Hill?
Most unplanned power outages in Greenstone Hill are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Greenstone Hill?
For the active outage affecting electricity in Greenstone Hill, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Greenstone Hill restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in Greenstone Hill?
If your power is off outside the load shedding schedule, Greenstone Hill is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Greenstone Hill load shedding schedule
What number do I call for City Power in Greenstone Hill?
Call City Power on 0114907484 / 0860562874 for power outages in Greenstone Hill. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
Related Pages
- Greenstone Hill Load Shedding Schedule
- All Johannesburg Power Outages Today
- Johannesburg Power Outage History
- Power Outage Information South Africa
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