Power Outage in East Town, Johannesburg
Power Outages Affecting East Town1 active
Updated 4m ago- Reported - Fri, 22 May, 06:06Operators will be dispatched to investigate the loss of supply affecting customers in Far East Bank and Tsutsumani.source
- Update - Fri, 22 May, 09:52Due to technical challenges, operators have experienced delays in attending to the outage affecting customers in Far East Bank, Tsutsumani.source
- Update - Fri, 22 May, 23:2090% of power has been restored to customers in Far East Bank and Tsutsumani. The remaining percentage is without power due to an existing fault, and the team will attend to it in the morning.source
- Update - Sat, 23 May, 08:16The restoration efforts are still at 90% following a power interruption attributed to a cable fault, affecting customers in Far East Bank, Tsutsumani. The test branch team is enroute to site to locate the fault.source
- Update - Sat, 23 May, 09:11A test branch successfully located a fault at Alexandra Substation's Napier Road Distributor, affecting customers in Far East Bank and Tsutsumani, and a service provider has been requested for repairs.source
- Update - Sat, 23 May, 18:58Repairs were completed on the Napier Road Distributor at Alexandra Substation, but tests failed due to a further fault; a test branch will be requested tomorrow to assist in locating it, affecting customers in Far East Bank and Tsutsumani.source
Report a Power Outage in East Town
Is your power off in East Town? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in East Town?
How long a power outage in East Town takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in East Town fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies East Town residents in advance. Usually 6-10 hours during the day.
Power Outage History for East Town (Last 90 Days)
City Power reported 10 outages affecting East Town in the last 90 days, totalling 341.9 hours without power. Average restoration time was 34.2 hours. Most faults traced back to the Alexandra Substation substation (10 of 10). The most common cause was overload.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 07 May 2026 | 3.4h | Alexandra Substation | overload | Tsutsumani, East Bank, Far East Bank, Alexandra |
| 06 May 2026 | 1.6h | Alexandra Substation | no fault found | Tsutsumani, East Bank, Far East Bank, Alexandra |
| 05 May 2026 | 3.1d | Alexandra Substation | cable fault | Far East Bank, East Bank, Alexandra |
| 28 Apr 2026 | 15.1h | Alexandra Substation | cable fault | Tsutsumani, Far East Bank, East Bank, Alexandra +1 more |
| 24 Apr 2026 | 2.3h | Alexandra Substation | overload | Tsutsumani, Far East Bank, East Bank, Alexandra |
| 24 Apr 2026 | 2.2d | Alexandra Substation | - | Tsutsumani, Far East Bank, East Bank, Alexandra +2 more |
| 22 Apr 2026 | 1d | Alexandra Substation | faulty cable | Rembrandt Park, Alexandra, Tsutsumani, East Bank |
| 22 Apr 2026 | 5.4d | Alexandra Substation | - | Tsutsumani, Far East Bank, East Bank, Alexandra +3 more |
| 18 Apr 2026 | 1d | Alexandra Substation | false alarm | Alexandra, Rembrandt Park, East Bank, Far East Bank |
| 15 Apr 2026 | 11.9h | Alexandra Substation | termination failure | Alexandra, Rembrandt Park, East Bank, Far East Bank |
What to Do During a Power Outage in East Town
Quick checklist to follow while waiting for City Power to restore power in East Town.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in East Town
Is there a power outage in East Town right now?
Yes, there is currently a power outage reported in East Town, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in East Town?
Call City Power on 0114907484 / 0860562874 to report a power outage in East Town. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in East Town?
Most unplanned power outages in East Town are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in East Town?
For the active outage affecting electricity in East Town, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in East Town restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in East Town?
If your power is off outside the load shedding schedule, East Town is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check East Town load shedding schedule
What number do I call for City Power in East Town?
Call City Power on 0114907484 / 0860562874 for power outages in East Town. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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