Power Outage in East Bank, Johannesburg
Power Outages Affecting East Bank1 active
Updated 1m ago- Reported - Fri, 22 May, 06:06Operators will be dispatched to investigate the loss of supply affecting customers in Far East Bank and Tsutsumani.source
- Update - Fri, 22 May, 09:52Due to technical challenges, operators have experienced delays in attending to the outage affecting customers in Far East Bank, Tsutsumani.source
- Update - Fri, 22 May, 23:2090% of power has been restored to customers in Far East Bank and Tsutsumani. The remaining percentage is without power due to an existing fault, and the team will attend to it in the morning.source
- Update - Sat, 23 May, 08:16The restoration efforts are still at 90% following a power interruption attributed to a cable fault, affecting customers in Far East Bank, Tsutsumani. The test branch team is enroute to site to locate the fault.source
- Update - Sat, 23 May, 09:11A test branch successfully located a fault at Alexandra Substation's Napier Road Distributor, affecting customers in Far East Bank and Tsutsumani, and a service provider has been requested for repairs.source
- Update - Sat, 23 May, 18:58Repairs were completed on the Napier Road Distributor at Alexandra Substation, but tests failed due to a further fault; a test branch will be requested tomorrow to assist in locating it, affecting customers in Far East Bank and Tsutsumani.source
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting East Bank directly.
Johannesburg Power Outages Today3 active
Updated 1m ago- Reported - Fri, 22 May, 16:16We are aware of an unplanned power interruption affecting customers in Vasco. The team has been informed to investigate the cause of the outage. Further details will be communicated as soon as new information becomes available. We apologise for the inconvenience caused.source
- Update - Fri, 22 May, 19:11Power supply is partially restored, affecting customers in Vasco, 3rd Avenue to 9th Avenue Joe Nhlanhla Street, due to an overload.source
Report a Power Outage in East Bank
Is your power off in East Bank? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in East Bank?
How long a power outage in East Bank takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in East Bank fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies East Bank residents in advance. Usually 6-10 hours during the day.
Power Outage History for East Bank (Last 90 Days)
City Power reported 10 outages affecting East Bank in the last 90 days, totalling 341.9 hours without power. Average restoration time was 34.2 hours. Most faults traced back to the Alexandra Substation substation (10 of 10). The most common cause was overload.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 07 May 2026 | 3.4h | Alexandra Substation | overload | Tsutsumani, Alexandra |
| 06 May 2026 | 1.6h | Alexandra Substation | no fault found | Tsutsumani, Alexandra |
| 05 May 2026 | 3.1d | Alexandra Substation | cable fault | Alexandra |
| 28 Apr 2026 | 15.1h | Alexandra Substation | cable fault | Tsutsumani, Alexandra, Setswetla |
| 24 Apr 2026 | 2.3h | Alexandra Substation | overload | Tsutsumani, Alexandra |
| 24 Apr 2026 | 2.2d | Alexandra Substation | - | Tsutsumani, Alexandra, River Park, Rembrandt Park |
| 22 Apr 2026 | 1d | Alexandra Substation | faulty cable | Rembrandt Park, Alexandra, Tsutsumani |
| 22 Apr 2026 | 5.4d | Alexandra Substation | - | Tsutsumani, Alexandra, Rembrandt Park, River Park +1 more |
| 18 Apr 2026 | 1d | Alexandra Substation | false alarm | Alexandra, Rembrandt Park |
| 15 Apr 2026 | 11.9h | Alexandra Substation | termination failure | Alexandra, Rembrandt Park |
What to Do During a Power Outage in East Bank
Quick checklist to follow while waiting for City Power to restore power in East Bank.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in East Bank
Is there a power outage in East Bank right now?
Yes, there is currently a power outage reported in East Bank, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in East Bank?
Call City Power on 0114907484 / 0860562874 to report a power outage in East Bank. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in East Bank?
Most unplanned power outages in East Bank are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in East Bank?
For the active outage affecting electricity in East Bank, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in East Bank restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in East Bank?
If your power is off outside the load shedding schedule, East Bank is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check East Bank load shedding schedule
What number do I call for City Power in East Bank?
Call City Power on 0114907484 / 0860562874 for power outages in East Bank. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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