Power Outage in Crystal Gardens, Johannesburg
Power Outages Affecting Crystal Gardens1 planned
Updated 3m ago
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Crystal Gardens directly.
Johannesburg Power Outages Today4 active
Updated 3m ago- Reported - Fri, 22 May, 06:06Operators will be dispatched to investigate the loss of supply affecting customers in Far East Bank and Tsutsumani.source
- Update - Fri, 22 May, 09:52Due to technical challenges, operators have experienced delays in attending to the outage affecting customers in Far East Bank, Tsutsumani.source
- Update - Fri, 22 May, 23:2090% of power has been restored to customers in Far East Bank and Tsutsumani. The remaining percentage is without power due to an existing fault, and the team will attend to it in the morning.source
- Update - Sat, 23 May, 08:16The restoration efforts are still at 90% following a power interruption attributed to a cable fault, affecting customers in Far East Bank, Tsutsumani. The test branch team is enroute to site to locate the fault.source
- Update - Sat, 23 May, 09:11A test branch successfully located a fault at Alexandra Substation's Napier Road Distributor, affecting customers in Far East Bank and Tsutsumani, and a service provider has been requested for repairs.source
- Update - Sat, 23 May, 18:58Repairs were completed on the Napier Road Distributor at Alexandra Substation, but tests failed due to a further fault; a test branch will be requested tomorrow to assist in locating it, affecting customers in Far East Bank and Tsutsumani.source
- Reported - Fri, 22 May, 16:16We are aware of an unplanned power interruption affecting customers in Vasco. The team has been informed to investigate the cause of the outage. Further details will be communicated as soon as new information becomes available. We apologise for the inconvenience caused.source
- Update - Fri, 22 May, 19:11Power supply is partially restored, affecting customers in Vasco, 3rd Avenue to 9th Avenue Joe Nhlanhla Street, due to an overload.source
Report a Power Outage in Crystal Gardens
Is your power off in Crystal Gardens? Report it to City Power so they can dispatch a team.
Planned Maintenance in Crystal Gardens
Johannesburg Power Outages Today1 planned
Updated 3m agoWhen Will Electricity Come Back in Crystal Gardens?
How long a power outage in Crystal Gardens takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Crystal Gardens fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Crystal Gardens residents in advance. Usually 6-10 hours during the day.
Power Outage History for Crystal Gardens (Last 90 Days)
City Power reported 1 outage affecting Crystal Gardens in the last 90 days, totalling 109.4 hours without power. Average restoration time was 109.4 hours. Most faults traced back to the Gresswold Substation substation (1 of 1). The most common cause was faulty transformer.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 27 Apr 2026 | 4.6d | Gresswold Substation | faulty transformer | Wynberg, Gresswold, Lyndhurst, Kew +1 more |
What to Do During a Power Outage in Crystal Gardens
Quick checklist to follow while waiting for City Power to restore power in Crystal Gardens.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Crystal Gardens
Is there a power outage in Crystal Gardens right now?
No power outage is currently reported by City Power for Crystal Gardens, Johannesburg. This page updates every 10 minutes with live data from City Power. If your power is off, report it by calling 0114907484 / 0860562874.
How do I report a power outage in Crystal Gardens?
Call City Power on 0114907484 / 0860562874 to report a power outage in Crystal Gardens. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Crystal Gardens?
Most unplanned power outages in Crystal Gardens are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Crystal Gardens?
City Power has not logged an active electricity outage in Crystal Gardens right now. If your power is off, the issue may be local to your street or property. Call 0114907484 / 0860562874 or check this page again - it updates every 10 minutes with live electricity restoration data from City Power.
Is it load shedding or a power outage in Crystal Gardens?
If your power is off outside the load shedding schedule, Crystal Gardens is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Crystal Gardens load shedding schedule
What number do I call for City Power in Crystal Gardens?
Call City Power on 0114907484 / 0860562874 for power outages in Crystal Gardens. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
Related Pages
Click here to join our telegram channel and stay up to date with load shedding and related news!