Power Outage in Crystal Gardens, Johannesburg
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Crystal Gardens directly.
Johannesburg Power Outages Today2 active
Updated 6m ago- Reported - Thu, 20 Aug, 15:06An unplanned power interruption is affecting customers in Bramley Park and Wynberg. Operators will be dispatched to investigate the cause of the outage.source
- Update - Thu, 20 Aug, 19:20Restoration efforts at Gresswold Substation remain at 68% due to access challenges, affecting customers in Bramley Park and Wynberg.source
- Update - Thu, 20 Aug, 20:23Restoration efforts at Gresswold Substation remain at 68% due to access challenges, affecting Bramley Park and Wynberg, with the team resuming repairs tomorrow morning.source
- Reported - Tue, 18 Aug, 12:09An unplanned power interruption is affecting customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street in Alexandra. Operators will be dispatched to investigate the cause of the outage.source
- Reported - Tue, 18 Aug, 20:10Operators will investigate overhead lines tomorrow at Alexandra Substation, affecting customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street.source
- Update - Wed, 19 Aug, 08:52The outage at Alexandra Substation is due to snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street, with additional materials now being sourced, and 97% of supply restored.source
- Update - Wed, 19 Aug, 13:01An outage at Alexandra Substation, caused by snapped overhead lines, is affecting customers along 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, with 50% of power supply restored.source
- Update - Wed, 19 Aug, 14:27Approximately 50% of the power supply has been restored to customers along 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, with the outstanding percentage affected by a burnt transformer.source
- Update - Thu, 20 Aug, 08:48Approximately 50% of the power supply has been restored to customers along 12th to 16th Avenues, between Hofmeyer Street and Roosevelt Street, while a burnt transformer affecting the outstanding percentage requires replacement.source
- Update - Thu, 20 Aug, 11:36Repairs are ongoing at Alexandra Substation due to snapped overhead lines, affecting customers along 13th to 15th Avenue, between London Road and Rooth Street. Power supply remains 97% restored, and additional materials are being sourced.source
- Update - Thu, 20 Aug, 13:15Our team has isolated customers along 12th Avenue to 16th Avenue, between Hofmeyer Street and Roosevelt Street, to allow testing of the lines; two burned transformers were identified, and testing continues.source
- Update - Thu, 20 Aug, 14:59Customers from 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, have been isolated due to two burnt transformers at Alexandra Substation; further testing of overhead lines is underway after initial tests failed.source
Report a Power Outage in Crystal Gardens
Is your power off in Crystal Gardens? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Crystal Gardens?
How long a power outage in Crystal Gardens takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Crystal Gardens fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Crystal Gardens residents in advance. Usually 6-10 hours during the day.
Power Outage History for Crystal Gardens (Last 90 Days)
City Power reported 4 outages affecting Crystal Gardens in the last 90 days. Most faults traced back to the Gresswold Substation substation (4 of 4). The most common cause was cable fault.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 24 Jul 2026 | 1.3d | Gresswold Substation | cable fault | Kew, Gresswold |
| 23 Jul 2026 | - | Gresswold Substation | cable fault | Lombardy West, Gresswold |
| 31 May 2026 | - | Gresswold Substation | vandalised transformer | Bramley View, Gresswold, Alexandra |
| 26 May 2026 | - | Gresswold Substation | emergency maintenance | Wynberg, Kew Central, Bramley Gardens, Wynberg Ext 1 +17 more |
What to Do During a Power Outage in Crystal Gardens
Quick checklist to follow while waiting for City Power to restore power in Crystal Gardens.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Crystal Gardens
Is there a power outage in Crystal Gardens right now?
No power outage is currently reported by City Power for Crystal Gardens, Johannesburg. This page updates every 10 minutes with live data from City Power. If your power is off, report it by calling 0114907484 / 0860562874.
How do I report a power outage in Crystal Gardens?
Call City Power on 0114907484 / 0860562874 to report a power outage in Crystal Gardens. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Crystal Gardens?
Most unplanned power outages in Crystal Gardens are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Crystal Gardens?
City Power has not logged an active electricity outage in Crystal Gardens right now. If your power is off, the issue may be local to your street or property. Call 0114907484 / 0860562874 or check this page again - it updates every 10 minutes with live electricity restoration data from City Power.
Is it load shedding or a power outage in Crystal Gardens?
If your power is off outside the load shedding schedule, Crystal Gardens is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Crystal Gardens load shedding schedule
What number do I call for City Power in Crystal Gardens?
Call City Power on 0114907484 / 0860562874 for power outages in Crystal Gardens. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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