Ourpower

Power Outage in Heidelberg, Gauteng

Power outage in Heidelberg - reported 3 hours ago
line fault
Last checked: 11 Aug 2026, 20:00
Resident reports · community signal
Power off in Heidelberg? Tell neighbours so others know.

Current power outage affecting Heidelberg

Activeline faultReported 3 hours ago
Started: today 17:04

Customers in Groenfontein, Heidelberg, Jameson Park, Ratanda and Schikfontein are experiencing a supply interruption due to a line fault, and technicians are on site commencing with repairs.

Areas covered
GroenfonteinHeidelbergJameson ParkRatandaSchikfontein

Report a Power Outage in Heidelberg

Is your power off in Heidelberg and it is not load shedding? Report it to Eskom so they can dispatch a team.

08600 37566 (Eskom contact centre)
Or via Eskom’s “Alfred” WhatsApp on 0860 037 566, or the MyEskom Customer app.

When Will Electricity Come Back in Heidelberg?

Unplanned fault
Most outages in Heidelberg restore within 4-8 hours; a tripped feeder in 2-4 hours.
Cable theft / vandalism
12-48 hours where a substation or mini-sub must be repaired.
Storm damage
Depends on access and number of faults; widespread damage can take over a day.

Frequently Asked Questions About Power Outages in Heidelberg

Is there a power outage in Heidelberg right now?

Yes, a power outage is currently reported in Heidelberg. See the live status above for the latest cause and any restoration estimate.

How do I report a power outage in Heidelberg?

Call Eskom on 08600 37566, via Eskom’s “Alfred” WhatsApp on 0860 037 566, or the MyEskom Customer app. Give your account number and address.

When will the electricity be back on in Heidelberg?

See the live status above for the latest estimate. Most unplanned outages restore within 4-8 hours; faults needing equipment replacement can take 12-48 hours.

Is it load shedding or a power outage in Heidelberg?

If your power is off outside the published load shedding schedule, Heidelberg is likely experiencing an unplanned outage - a fault, cable theft or equipment failure - not load shedding.

OurPower is an independent information site. We are not affiliated with Eskom. This page reads public Eskom outage notifications and translates them into plain language. For official updates, call Eskom on 08600 37566.
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