Ourpower

Power Outage in West Bank, Eastern Cape

Power outage in West Bank - reported 4 hours ago
damaged cable
Last checked: 05 Jul 2026, 20:30
Resident reports · community signal
Power off in West Bank? Tell neighbours so others know.

Current power outage affecting West Bank

Activedamaged cableReported 4 hours ago
Started: today 16:42

Electricity supply to West Bank and eQonce areas has been interrupted due to a damaged cable, and repair teams are attending to the fault.

Areas covered
West BankeQonce
From the City's announcement
Outage area mapOutage area mapOutage area mapOutage area map

Report a Power Outage in West Bank

Is your power off in West Bank and it is not load shedding? Report it to Eskom so they can dispatch a team.

08600 37566 (Eskom contact centre)
Or via Eskom’s “Alfred” WhatsApp on 0860 037 566, or the MyEskom Customer app.

When Will Electricity Come Back in West Bank?

Unplanned fault
Most outages in West Bank restore within 4-8 hours; a tripped feeder in 2-4 hours.
Cable theft / vandalism
12-48 hours where a substation or mini-sub must be repaired.
Storm damage
Depends on access and number of faults; widespread damage can take over a day.

Frequently Asked Questions About Power Outages in West Bank

Is there a power outage in West Bank right now?

Yes, a power outage is currently reported in West Bank. See the live status above for the latest cause and any restoration estimate.

How do I report a power outage in West Bank?

Call Eskom on 08600 37566, via Eskom’s “Alfred” WhatsApp on 0860 037 566, or the MyEskom Customer app. Give your account number and address.

When will the electricity be back on in West Bank?

See the live status above for the latest estimate. Most unplanned outages restore within 4-8 hours; faults needing equipment replacement can take 12-48 hours.

Is it load shedding or a power outage in West Bank?

If your power is off outside the published load shedding schedule, West Bank is likely experiencing an unplanned outage - a fault, cable theft or equipment failure - not load shedding.

OurPower is an independent information site. We are not affiliated with Eskom. This page reads public Eskom outage notifications and translates them into plain language. For official updates, call Eskom on 08600 37566.
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