Ourpower

Power Outage in Suntex, Eastern Cape

Power outage in Suntex - reported 1 hour ago
severe storm, transformer damage
Last checked: 18 Oct 2026, 14:00
Resident reports · community signal
Power off in Suntex? Tell neighbours so others know.

Current power outage affecting Suntex

Activesevere storm, transformer damageReported 1 hour ago
Started: today 13:23

Electricity supply to Butterworth was interrupted following a severe storm, resulting in damage to a transformer. Teams are currently working to restore power to affected customers.

Areas covered
Butterworth TownWaterworks treatment plantSuntexZithulele Industrial Area
Timeline
  1. First reported - 18 Oct, 12:42
  2. Disruption starts - 18 Oct, 13:23

Report a Power Outage in Suntex

Is your power off in Suntex and it is not load shedding? Report it to Eskom so they can dispatch a team.

08600 37566 (Eskom contact centre)
Or via Eskom’s “Alfred” WhatsApp on 0860 037 566, or the MyEskom Customer app.

When Will Electricity Come Back in Suntex?

Unplanned fault
Most outages in Suntex restore within 4-8 hours; a tripped feeder in 2-4 hours.
Cable theft / vandalism
12-48 hours where a substation or mini-sub must be repaired.
Storm damage
Depends on access and number of faults; widespread damage can take over a day.

Frequently Asked Questions About Power Outages in Suntex

Is there a power outage in Suntex right now?

Yes, a power outage is currently reported in Suntex. See the live status above for the latest cause and any restoration estimate.

How do I report a power outage in Suntex?

Call Eskom on 08600 37566, via Eskom’s “Alfred” WhatsApp on 0860 037 566, or the MyEskom Customer app. Give your account number and address.

When will the electricity be back on in Suntex?

See the live status above for the latest estimate. Most unplanned outages restore within 4-8 hours; faults needing equipment replacement can take 12-48 hours.

Is it load shedding or a power outage in Suntex?

If your power is off outside the published load shedding schedule, Suntex is likely experiencing an unplanned outage - a fault, cable theft or equipment failure - not load shedding.

OurPower is an independent information site. We are not affiliated with Eskom. This page reads public Eskom outage notifications and translates them into plain language. For official updates, call Eskom on 08600 37566.
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