Ourpower

Power Outage in Helenvale, Eastern Cape

Power outage in Helenvale - reported 3 hours ago
Power outage
Last checked: 07 Sept 2026, 09:45
Resident reports · community signal
Power off in Helenvale? Tell neighbours so others know.

Current power outage affecting Helenvale

ActiveReported 3 hours ago
Started: today 06:36

A power outage is affecting Malabar, Gelvandale, and Helenvale.

Areas covered
MalabarGelvandaleHelenvale
From the City's announcement
Outage area map

Report a Power Outage in Helenvale

Is your power off in Helenvale and it is not load shedding? Report it to Nelson Mandela Bay Municipality so they can dispatch a team.

0800 20 5050 (Nelson Mandela Bay Municipality contact centre)
Or or @NMandelaBaymuni on X.

When Will Electricity Come Back in Helenvale?

Unplanned fault
Most outages in Helenvale restore within 4-8 hours; a tripped feeder in 2-4 hours.
Cable theft / vandalism
12-48 hours where a substation or mini-sub must be repaired.
Storm damage
Depends on access and number of faults; widespread damage can take over a day.

Frequently Asked Questions About Power Outages in Helenvale

Is there a power outage in Helenvale right now?

Yes, a power outage is currently reported in Helenvale. See the live status above for the latest cause and any restoration estimate.

How do I report a power outage in Helenvale?

Call Nelson Mandela Bay Municipality on 0800 20 5050, or @NMandelaBaymuni on X. Give your account number and address.

When will the electricity be back on in Helenvale?

See the live status above for the latest estimate. Most unplanned outages restore within 4-8 hours; faults needing equipment replacement can take 12-48 hours.

Is it load shedding or a power outage in Helenvale?

If your power is off outside the published load shedding schedule, Helenvale is likely experiencing an unplanned outage - a fault, cable theft or equipment failure - not load shedding.

OurPower is an independent information site. We are not affiliated with Nelson Mandela Bay Municipality. This page reads public Nelson Mandela Bay Municipality outage notifications and translates them into plain language. For official updates, call Nelson Mandela Bay Municipality on 0800 20 5050.
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